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Windows 7 can not boot for clean install

I have OSs that require clean install. I tried to boot off an official Microsoft Windows 7 Enterprise DVD. I find for a Latitude D620, that I can not boot off the Windows 7 DVD. I find that if I go into the Windows XP SP3 I can install the Windows 7. I find that I can not boot off Windows 7 DVD in Dimension 8400.

Is there some hidden requirement for the DVD drive that is causing me not to be able to boot off the Windows 7 DVD?
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techcodr
Asked:
techcodr
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2 Solutions
 
BitsBytesandMoreCommented:
Make sure that your BIOS settings are configured so that this computer will boot from a CD/DVD first...
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BitsBytesandMoreCommented:
Take a look at this link in case you need additional info on how to configure it to boot:
http://pcsupport.about.com/od/tipstricks/ht/bootcddvd.htm
 
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BitsBytesandMoreCommented:
This is the information from Dell so you can change the boot sequence (see screenshot). You can also do it for a "One time" by pressing on F12 when you see the Dell logo.

Capture.JPG
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techcodrAuthor Commented:
I did not include enough information.

AdI have checked that the CD/DVD/CD-RW is first in the boot for the Latitude and whatever the setting was for the Dimension so the DVD ROM was before the hard drive. I believe the floppy is first for the Dimension. Whatever the case, both computer boot fine from a Dell Windows XP SP2 and not from the Windows 7 Enterprise DVD.
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BitsBytesandMoreCommented:
I've heard this a lot with the official Microsoft Windows 7 Enterprise DVD...... I seems that some of the DVD's for some reason are either defective or do not work on all DVD readers..... I would call Microsoft and explain the problem. This question has been brought up here in EE several times and we have troubleshooted extensively only to turn out to be a defective installation disk.
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centervCommented:
Not all VL media is bootable and yours may be one. You can check the site or you volume contact for more info.
Also, you can use a program such as isobuster to check that your dvd is bootable, see attach
http://www.isobuster.com/
and another way around it is to make a usb bootable drive
http://blog.taragana.com/index.php/archive/create-bootable-windows-7-usb-drive/
as well as burn another dvd with boot files included. Your choice.
Isobuster.jpg
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BitsBytesandMoreCommented:
This is true but you should not have to create the Bootable disk yourself..... You should contact Microsoft so they will send you a bootable VL DVD....
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centervCommented:
I do believe I mentioned that he could contact the volume license person and the other options are his choice.
There are times that it's just plain easier to configure things the way you want rather than wait for someone else to act.
Cheers
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BitsBytesandMoreCommented:
This is just plain unbelievable.... it has happened so many times. The question has been brought up time after time. This is why I suggested that he call Microsoft and complain.... usually they will give you a link for you to download immediately.
I just can't believe that if you are selling a VL you would sell it on a disc that will not boot.... I don't know why they do it....... It makes no sense.....
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centervCommented:
I have no idea other than the IT dept usually handles installs of VL items configured the way they want it
and therefore not needed for individual boot. Just my take.

On the other hand, with a download link you still need to burn a dvd so what's the point.
Just make one from the files you got.
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BitsBytesandMoreCommented:
For you or me v-lite.....slipstream and it's done. Or Isobuster, copy and done. This means that you would need to have Isobuster (which you probably have as do I), or Roxio or Nero..... many ways around it. Maybe for techcodr it is easy as well.
For the others or the inexperienced.... it's a big headache...... easier to download an iso and burn.
He can mount the iso with daemon tools or Slysoft Virtual Clone drive (zero learning curve and free) http://www.slysoft.com/en/virtual-clonedrive.html or even from cnet as recommended by Microsoft: http://support.microsoft.com/kb/977640 .....
The point is, if you have the right to have your original media because you purchased a VL then you have the choice to download or  have them send it to you and not have to worry about if you did something wrong or missed a step or not..... I'm sure that when he bought this VL he "EXPECTED" it to boot ....
My downloads from Technet of the official Microsoft Windows 7 Enterprise DVD... they boot!! This is what I expect. VL are for people who don't have time to waste.... why make some bootable and others not..... This is basically what is bothering me on the subject.
In my opinion, techcodr , or anyone else, should not have to go through this..... he has wasted at least a whole day figuring this out...
In any case..... we are sidetracking from the solution..... techcodr either create your own boot disk, or call Microsoft or contact your VL dealer... whatever is more convenient for you and complain....complain big time so they stop doing this.
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centervCommented:
Here's a link for an eval. If you have the VL key you most likely will be able to register this with it.
The iso is bootable. Or you can create an iso with the dvd you have and extract the boot files from this.
Going on the assumption that if you have a VL license, none of the info is foreign to you.
Good luck

http://technet.microsoft.com/en-us/evalcenter/cc442495.aspx?ITPID=tnflash 
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BitsBytesandMoreCommented:
Don't ... The VL in this eval comes with the key integrated. It will only work for 90 days and you can't convert it..
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centervCommented:
Have you tried it or  are you just reading the superficial lingo?
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BitsBytesandMoreCommented:
No ... I have not needed to try it and neither should techcodr. It is intended only for testing and it clearly warns you.
I have attached a pdf with the highlighted sections for you to review. It would not be a solution for techcodr. It does not even give you the option of entering the key..... it is embedded.
This is not about the points centerv.....We have had a chance to interact before. I respect you. I have seen how you answer the questions in other threads and know first hand that you are very knowledgeable, ethical and polite. Just a few days ago you were able to witness how someone without ethics can behave just for the sake of getting points at any cost .... no matter what.
I know by your previous comments in other threads that you are not like this and that you are genuinely trying to help solve this issue for techcodr as I am. And really .... this would not solve his problem. It would create a bigger one later.
His best option is to  either create his own boot disk, or call Microsoft or contact his VL dealer... whatever is more convenient for him and complain....complain and complain so no one has to go through this in the future any more....This is just my little grain of sand.

Windows-7-Enterprise--Trial--Eva.pdf
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centervCommented:
Thanks for the kind words Bits. Let me explain the two reasons I based my input on.
I had fully read the pdf as well as the faq's for same.
With MS not all is as stated, something we learned a long time ago, and therefore to read in between the lines, the VL eval is registered because if one had an VL license, one would not need an eval.
From my experience, win7 will let you change the license numbers at any time so that a valid VL number
should work. Unfortunately I have no way of testing it as only a VL number would be accepted.
Why MS only has VL eval is beyond me as any knowledgeable person can get 120 days out of any version
of win7 and the download links are readily available for them. However, in staying true to the question I supplied the VL link instead of ultimate.
Reason 2  To make a bootable disc, one needs boot files and I refrained from mentioning to use the boot
files from the XP discs he has
and as I've never seen a boot files download for win7 and not sure if they're specific to the system.
By downloading the eval, he has the correct boot files to use with his(could be she) VL disc using isobuster to extract them and burn a genuine disc.  
That's the method to my madness.
I generally leave the complaining to others as I've wasted enough of my time over the years with not the greatest results and look for a way I can get my fix and move on.
I know, the coward's way but I pick my battles these days.

This question has certainly covered the subject well for any further searches, although not in step by step detail, but as I mentioned earlier, anyone using a VL license is most likely familiar with the process.
Another option I would like to mention and I know it works, is to use another boot disc, navigate to the
install dvd and execute from there.
BTW, points do not enter in my conversations. I'm just content to hear that I helped in some way.
My bed time now.
Happy New Year



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techcodrAuthor Commented:
Thanks for the replies.

I did call the fulfillment group and ordered another DVD. The representative Melanie state she had never heard of this particular problem. The new DVD is 3-5 business days out

Apparently the distributer is closed for the holidays.

Yes, isobuster shows the DVD is not bootable.

The USB bootable drive procedure required a bigger USB drive than I happened to have.

I do have Nero so I used that to create a bootable DVD except the default is to create a DOS bootable DVD which does not run Windows 7. Unfortunately, I only had one DVD R.

Next will try to have Nero get the bootable files off Windows XP SP2 disk.  Hopefully I will be recovered enough from the flu to continue tomorrow.

In regard to complaining, I find that most companies are going to oversea for cheaper less capable support and I dont see that changing.

I am leaving this open for the moment in case I want some clarification.
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BitsBytesandMoreCommented:
Thank you for the feedback techcodr.
".....Melanie state she had never heard of this particular problem...." You will have to tell Melanie to start paying attention if she wants to keep her enterprise customers.
I am glad your DVD is on it's way. I could walk you through the process of copying the boot files from a Windows 7 boot disk available online and then moving over your enterprise files (this would basically allow you to go ahead and install, but,  out of respect for centerv, this was his suggestion and I really don't like to step on other people's toes (I find this rude) so I will allow him to continue to walk you through the process of creating the boot disk if you decide to go this route.
I would wait , today is 12/31/2009 and tomorrow is a holiday (you deserve to rest and enjoy) until you get your final (Original) boot disk and make it a point of how this "Microsoft" issue has affected you and your company.
It does not make any sense to sell an "Enterprise" version of Windows 7 without the boot files on the DVD (in my opinion someone screwed up and they are just trying to avoid throwing them away)....
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techcodrAuthor Commented:
The problem with the new DVD coming, I do not know if or if not it will be bootable. Therefore I continued on trying to make a bootable disk. Microsoft should define whether or not the DVD is bootable if they are not making all the DVDs identical.

I found Nero did not allow me to select the Windows XP SP3 CD for the boot files.

I found http://www.sevenforums.com/installation-setup/5186-how-can-i-make-bootable-dvd.html which said ) extract the Bootable file the DVD from any bootable DVD build of Windows 7 from 7000 onwards but use the same type of version (x-32, or X-64) that you are going to install. But I wasnt sure what I was looking for. (Didnt know file(s) name(s).

I found http://www.mydigitallife.info/2009/10/23/how-to-create-and-make-bootable-windows-7-iso-from-exe-plus-setup1-box-and-setup2-box-files/ but these instructions were for downloaded version and it was not defined where the executable installs the files. Therefore I wasnt exactly sure where change the command to reflect the location of the extracted files.

I found http://blogs.msdn.com/cesardelatorre/archive/2009/03/08/how-to-create-a-bootable-dvd-windows-7-or-windows-vista.aspx. I did find the link to AIK didnt work but I found http://www.microsoft.com/downloads/details.aspx?FamilyId=94BB6E34-D890-4932-81A5-5B50C657DE08&displaylang=en. I created an AIK disc and installed AIK. I found there were two etfsboot.com in AIK and one version on the Windows 7 DVD. Decided to use the one in C:\Program Files\Windows AIK\Tools\PEtools\x86\boot Looking at the command, the etfsboot.com is located in c:\Win7 7048 EN\DVD Bootable Tools\x64_Boot so I created that folder structure and copied over the program. The blog didnt say where oscding. I copied it to Windows\system32. With those modifications, I was able to create a bootable disk.
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techcodrAuthor Commented:
There were a number of solutions given making it difficult to determine which way to solved the problem.  The solution selection was made only to split the points. Not all the possible ways to solve the problem were tried - example boot from USB. Anyone viewing this thread will have to decide which of several ways to use to solve the problem.
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centervCommented:
Hello and Happy New Year
Sorry to have been out of touch for a few days but such is the way it goes at times.

techcodr, thanks for the feedback and links you found. Glad you were able to make the disk.
Isobuster  Free version would have extracted the boot files for you.
gBurner is another excellent program for extracting files and burning disc all in one.
30 day eval with no restriction.

As for MS no boot enetrprise, it's not that uncommon. I just haven't seen an official reason for it as yet.

Bits, please step on my toes anytime and followup any work  as there are times where I can't get
back to the questions for weeks. Reason I try not to engage any questions that may be too involved
but sometimes it happens that way.
Good luck to both.
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BitsBytesandMoreCommented:
techcodr, if you need help with creating the boot disk, pls let me know.
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techcodrAuthor Commented:
Hi BitsBytesandMore

The last line of my last post states that I did create a bootable Windows 7 DVD.

I was planning to use the DVD on a Optiplex 280 but that computer only has a CD drive.
I took the link centerv listed, however, didnt get very far with http://blog.taragana.com/index.php/archive/create-bootable-windows-7-usb-drive/.

Did steps 1-3 but the USB flash drive was not listed.

Found http://www.intowindows.com/how-to-create-bootable-windows-7-vista-or-xp-usb-flashpen-drive-with-a-single-click-must-try/

Downloaded from http://wintoflash.com/download/en/ version .5.013.12 beta
Extracted the files and ran WinToFlash.exe. Clicked the Windows setup transfer wizard
Then used the newly created DVD to create a bootable USB flash device.
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centervCommented:
Hi techcodr
I take it that you were able to create a usb boot drive.
There are many options now for making a usb boot drive so one of them should work for the particular system.
After searching my notes on this issue I have one question that perhaps you can answer for me.
Can you confirm that the enterprise dvd you received is an upgrade dvd and not a new dvd with
a new registration number?
Thanks much.


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BitsBytesandMoreCommented:
Thanks for the feedback techcodr. I did not review in detail the USB link centerv posted but it seemed to me (at a quick glance) that it was to make Windows 7 boot from the a flash drive
In other words....lets say for example that you have a computer with Windows XP installed and you plug in the "prepared" flash drive and when you boot you now have a fully functional Windows 7 machine ..... I've seen this done with Windows 98 machines booting via a flash drive into XP or machines with XP booting into Vista...
Again, I really didn't have a chance to give it more than a quick glance so I'm not sure if this is what it was for...... If you have any doubts you might need to ask centerv if this is what he was suggesting as a source to obtain the boot files for your DVD....
I'm glad we were able to help you somehow, although...I still have the nagging feeling that we might have confused you more than helped and that you might have closed the question prematurely, nevertheless, when the final DVD comes in, please let us know if it came bootable or not and if you have any doubt just click right under the "Post a Comment" screen on where it says "Ask a related question" so you don't have to explain yourself all over again and I will be glad to assist.
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BitsBytesandMoreCommented:
Lol....centerv!!!!.. lol....You have the same nagging feeling on the boot disk.... lol.... I knew you were around looking at this......
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centervCommented:
Hi Bits  LOL
I have the gut feeling that MS ships the upgrade dvd without the boot files for the obvious reason.
Plug it in, run it, it picks up the reg number and that's the end of it.
Now if techcodr can confirm that is what he received, then the mistery is solved, if not, back to square one.
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BitsBytesandMoreCommented:
Come on centerv..... don't get lazy on us when you've already killed the duck and it's already in the cooking pan!!! Lol...
Go ahead and type in a small summary of steps for a future user who might want to know how to create a bootable DVD.....it's all that is missing on this question...
Use the vLite approach... it's the simplest and free .... he can download a Windows 7 boot disk from here: http://neosmart.net/blog/2009/windows-7-system-repair-discs/
 
Bits....
 
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centervCommented:
Bits.. If you're as old as I am, than you know the expression that there's more than one way to skin a cat.
Lately I find myself using gBurner  http://www.gburner.com/  It has about the same functionality as IsoBuster plus some.
So here goes:  Download and install gBurner, open an iso file such as repair disc above, extract and save the boot files to drive.
Start New in gBurner and load iso or files from dvd or drive, click on Action/Boot/Add Boot Information
navigate to the saved boot files and load, make any other changes you like to the disc and burn.
Haven't seen anything easier as yet.

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BitsBytesandMoreCommented:
Yes.... I agree...
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techcodrAuthor Commented:
It does look like I close this thread prematurely.

Yes, it turns out the Windows 7 DVD is an upgrade. The replacement was Windows 7 DVD full. I now have the original Windows 7 DVD upgrade, the replacement Windows 7 DVD full , the Windows 7 bootable DVD created from the upgrade files and added boot files, Window 7 bootable USB Flash device.

The confusion did come from having many methods as centerv stated to skin a cat. However, I figure the thread covered a number of ways for dealing with a Windows 7 DVD that is not bootable.

If Windows XP is acceptable OS to upgrade to Windows 7 and that the best method of moving from Windows XP to 7 is a clean install then I would expect even the upgrade to be bootable. I don't see the value in a unbootable DVD if it is so easy to get the boot files.
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centervCommented:
Mystery solved as this has come up before but no one took it to the end to get it resolved.
Thanks for following through techcodr.
As for the boot option, who are we to second guess the mighty MS  :-) !!!!
Cheers

PS You're now ready to install or upgrade anything with win7! LMAO
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techcodrAuthor Commented:
I did use the bootable USB to install Windows 7 on Optiplex 280 with CD drive. The only hang up was that the computer continue to want to boot to the USB. (Message was Can't find system files). So I had to boot the USB back behind the hard drive in the boot sequence.

I did use the bootable DVD that I made to install Windows 7 on Optiplex 520.
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