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Cannot join Windows 7 64 bits to SBS 2003 domain
Hello,
I am trying to join a Windows 7 64 bits machine to my SBS 2003 using the SBS Network Configuration Wizard but I keep getting and error saying:
An error ocurred when configuring network settings. See your network administrator.
I already joined a Windows 7 32 bits to my network without problems and compared the TCP/IP properties of both computers and they look the same. I installed the Update for Windows Small Business Server 2003: Windows Vista and Outlook 2007 compatibility (KB 926505) on my server but no luck. Then I tried to install service pack 3 of ISA server 2004 standard but I got an error telling me the installation source for this product is not available. So I canot install ISA server SP3. I wonder if this has something to do with the network configuration wizard not running. Any help will be really appreciated.
I am trying to join a Windows 7 64 bits machine to my SBS 2003 using the SBS Network Configuration Wizard but I keep getting and error saying:
An error ocurred when configuring network settings. See your network administrator.
I already joined a Windows 7 32 bits to my network without problems and compared the TCP/IP properties of both computers and they look the same. I installed the Update for Windows Small Business Server 2003: Windows Vista and Outlook 2007 compatibility (KB 926505) on my server but no luck. Then I tried to install service pack 3 of ISA server 2004 standard but I got an error telling me the installation source for this product is not available. So I canot install ISA server SP3. I wonder if this has something to do with the network configuration wizard not running. Any help will be really appreciated.
ASKER
Hello,
I have just the Local area connection enabled, wireless disabled. I went to the Properties of Internet Protocol Version 4 and changed to use the following DNS server addresses to point to my SBS server and I get the same error. It looks like it is going to work and even creates the _sbs_netsetup_ user but it just doesn't finish. I just get the same error.
I have just the Local area connection enabled, wireless disabled. I went to the Properties of Internet Protocol Version 4 and changed to use the following DNS server addresses to point to my SBS server and I get the same error. It looks like it is going to work and even creates the _sbs_netsetup_ user but it just doesn't finish. I just get the same error.
Have you installed the following updates:
http://support.microsoft.com/kb/926505
When you configured DNS, make sure you didn't just add the SBS, it must point only to the SBS and not an ISP or router, even as an alternate.
http://support.microsoft.com/kb/926505
When you configured DNS, make sure you didn't just add the SBS, it must point only to the SBS and not an ISP or router, even as an alternate.
Do you have DNS server configured properly? Enter command prompt and type nslookup - does your server respond without errors? Can you ping your domain controler by domain, e.g. ping mydomain.local ?
Also, I read your question: "and compared the TCP/IP properties of both computers and they look the same" - I hope they does not look exactly the same :) I mean IP address is different?
Also, I read your question: "and compared the TCP/IP properties of both computers and they look the same" - I hope they does not look exactly the same :) I mean IP address is different?
ASKER
Yes I installed the update for kb 926505 but I couldn't install the ISA server SP3 that was suggested on the website because I get the error mentioned on the original post. I entered nslookup on the command prompt of the Win7 machine and I get:
Default server: server.mydomain.local
Then I clicked exit and typed: ping server.mydomain.local and I got 4 replies with 0 lost.
But I keep getting the same error
Default server: server.mydomain.local
Then I clicked exit and typed: ping server.mydomain.local and I got 4 replies with 0 lost.
But I keep getting the same error
Could you please post here ipconfig /all of your server and those two Windows 7 computers?
ASKER
Here is for the Windows 7 64 bits:
C:\Users\User>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : LoneStarMilkProducers.loca l
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : LoneStarMilkProducers.loca l
Description . . . . . . . . . . . : Intel(R) 82567LM Gigabit Network Connecti
on
Physical Address. . . . . . . . . : 00-24-E8-FA-AE-14
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f083:c096:e438:c7dd% 11(Preferr ed)
IPv4 Address. . . . . . . . . . . : 192.168.16.30(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, December 28, 2009 12:25:34 PM
Lease Expires . . . . . . . . . . : Tuesday, January 05, 2010 2:08:31 PM
Default Gateway . . . . . . . . . : 192.168.16.2
DHCP Server . . . . . . . . . . . : 192.168.16.2
DHCPv6 IAID . . . . . . . . . . . : 234890472
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-BC-15-86-00 -24-E8-FA- AE-14
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.LoneStarMilkProduce rs.local:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
And here is for the server:
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\Administrator>ipc onfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : lsmserver
Primary Dns Suffix . . . . . . . : LoneStarMilkProducers.loca l
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : LoneStarMilkProducers.loca l
Ethernet adapter Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection #
2
Physical Address. . . . . . . . . : 00-13-72-F6-2C-03
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 204.118.30.95
Subnet Mask . . . . . . . . . . . : 255.255.255.192
Default Gateway . . . . . . . . . : 204.118.30.65
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
NetBIOS over Tcpip. . . . . . . . : Disabled
Ethernet adapter Server Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
Physical Address. . . . . . . . . : 00-13-72-F6-2C-02
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.16.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
PPP adapter RAS Server (Dial In) Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.16.26
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\User>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : LoneStarMilkProducers.loca
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : LoneStarMilkProducers.loca
Description . . . . . . . . . . . : Intel(R) 82567LM Gigabit Network Connecti
on
Physical Address. . . . . . . . . : 00-24-E8-FA-AE-14
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f083:c096:e438:c7dd%
IPv4 Address. . . . . . . . . . . : 192.168.16.30(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, December 28, 2009 12:25:34 PM
Lease Expires . . . . . . . . . . : Tuesday, January 05, 2010 2:08:31 PM
Default Gateway . . . . . . . . . : 192.168.16.2
DHCP Server . . . . . . . . . . . : 192.168.16.2
DHCPv6 IAID . . . . . . . . . . . : 234890472
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-BC-15-86-00
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.LoneStarMilkProduce
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
And here is for the server:
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\Administrator>ipc
Windows IP Configuration
Host Name . . . . . . . . . . . . : lsmserver
Primary Dns Suffix . . . . . . . : LoneStarMilkProducers.loca
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : LoneStarMilkProducers.loca
Ethernet adapter Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection #
2
Physical Address. . . . . . . . . : 00-13-72-F6-2C-03
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 204.118.30.95
Subnet Mask . . . . . . . . . . . : 255.255.255.192
Default Gateway . . . . . . . . . : 204.118.30.65
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
NetBIOS over Tcpip. . . . . . . . : Disabled
Ethernet adapter Server Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
Physical Address. . . . . . . . . : 00-13-72-F6-2C-02
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.16.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.16.2
Primary WINS Server . . . . . . . : 192.168.16.2
PPP adapter RAS Server (Dial In) Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.16.26
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Your network configuration seems to be ok, you should be able to join domain if AD and DNS works correctly.
Now try to go to Win7 64 computers system properties (control panel->system->change settings of computer name, domain etc) and try to swith from workgroup to domain LoneStarMilkProducers.loca l - does it prompt for administrators credentials?
Make sure that there is no computer in AD with same computer name.
Now try to go to Win7 64 computers system properties (control panel->system->change settings of computer name, domain etc) and try to swith from workgroup to domain LoneStarMilkProducers.loca
Make sure that there is no computer in AD with same computer name.
ASKER
I changed the domain and first I got a window saying welcome to the domain but then I got an error:
Computer Name/Domain Changes
Changing the Primary Domain DNS name of this computer to "" failed. The name will remain "LoneStarMilkProducers.loc al"
The error was:
The remote procedure call failed and did not execute
Any ideas?
Computer Name/Domain Changes
Changing the Primary Domain DNS name of this computer to "" failed. The name will remain "LoneStarMilkProducers.loc
The error was:
The remote procedure call failed and did not execute
Any ideas?
ASKER CERTIFIED SOLUTION
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ASKER
You were right the problem was ISA server after I followed your steps I was able to join the computer without any problems. I am still wondering why this is just a problem with 64 bits, but anyway it is working.
Thank you very much for all your help
Thank you very much for all your help
Then make sure DNS points ONLY to the SBS, and if there is more than one network adapter such as a wired and wireless adapter, disable all but the wireless adapter. You should be then be able to joint the domain with the http://SBSname/connectcomputer wizard. Once complete you can re-enable other network adapters and they will work fine.
Where 32 bit WINS worked I suspect it is due to multiple NIC's.