Kaspersky 7 + XP Pro: cannot stop, pause, change settings or exit
Posted on 2009-12-28
Have a desktop running XP Pro SP3 and kaspersky 7..(can't tell u the build...part of problem). It is working/scanning/updating etc. It also seems to interfere with Acronis backup. I decided to right click and pause protection...menu shows up fine but I can't actually press (chose) on any selection incl. pause or stop or exit for that matter. Opened the program, could not change any settings. Used task manager..results include, cannot stop now, system is locked or access denied even tho full rights etc. Tried msconfig to shut off and rebooted...no luck (not a surprise). Went to services.msc., will not allow me change change any setting (access denied)..can't stop it, pause it or change any settings here....wt?...I am working remotely on clients machine using Acronis to backup over holidays...do not want to uninstall as all functions seem to be working.....Just want to stop it so I can perform backups...any suggestions would be much appreciated...