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XP locks upthe OS when CD is inserted. With Both Local CD Drive and a USB CD Drive

XP locks upthe OS when CD is inserted. With Both Local CD Drive and a USB CD Drive. Doesn't matter what kind of disk. I have ran virus scans, malware scans, and registry scans. I once thought it was the primary cd drive so I installed a USB CD Drive and same problem. I do not want to tell him I have to rebuild his PC due to that not really being an option.

So I have ruled out cables, CD Rom Hardware, and media.

Help is much appreciated.  

Thank you,
Richard
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TCBanksIT
Asked:
TCBanksIT
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2 Solutions
 
Bah10daCommented:
TC,
Give this a shot...
http://support.microsoft.com/?kbid=132882

Cheers
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nobusCommented:
these may help :
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm      Cd and DVD fix
http://support.microsoft.com/kb/314060                              "
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TCBanksITAuthor Commented:
I will try those steps today. I'm not sure when he will have time for me but those are all good places to start.

Thank you and I will let you know the outcome.

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TCBanksITAuthor Commented:
Thanks to the both of you. I actually did all steps before trying again.So far it is working. So we will see if it happens again.
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nobusCommented:
tx for the feedback
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TCBanksITAuthor Commented:
At this point the CD drive is functioning normally. I believe it was the Reg fix that acutally fixed it. The upper and lower filters deletion that is.
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