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taking long time to open attachments

Posted on 2009-12-28
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Last Modified: 2012-05-08
Hi Guys

My computer was working fine, but sudently it start taking a while to open any attachment,what could be the reason, please advice
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Question by:titorober23
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Nik earned 1000 total points
ID: 26133886
This happens when you try to open any attachment or?
Have you tried to repair office?
You can also try to create new profile for outlook.
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Author Comment

by:titorober23
ID: 26133894
happen with all attachment
ho can i create a new profile?
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by:Nik
ID: 26133906
Here's Microsoft guide on creating a new Outlook Profile:
http://support.microsoft.com/kb/829918
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Author Comment

by:titorober23
ID: 26137893
I create a new profile and when i open outlook it was my account but no history, i send a test email and work fine, then i choose the old profile and now it was working fine, what is the explanation for this
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LVL 17

Expert Comment

by:Nik
ID: 26137919
Well, this is information technology. Sometimes, there's no logical explanations for this. :))
You can choose your old profile .pst to be used with the new profile and continue using the new profile.
As you wish.

Or you can try to delete the new profile and then see if an old profile is working as it should.
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Author Comment

by:titorober23
ID: 26137953
how can i use both profile, both are referring to the same settings
Now is working perfect, but i would like to understand why, what happen
please explain
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LVL 17

Expert Comment

by:Nik
ID: 26138104
I'm not sure what happened tito. Really don't. I have just suggested you what I would do in this situation.
I really don't know how your old profile is normally working now.
Honestly, I haven't googled for this problem, but gave you my advice instead, so I can't explain what happened.
If I would have this issue, I might figure out the cause, but like this, I can't.
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Author Comment

by:titorober23
ID: 26138129
thanks a lot
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