Cannot format RW Dual Layer


Hello there,

I have a dual layer RW disk which i want to format it and burn new data on it.but when i try to format it i get error,saying you cannot format.what is the reason. i have laptop with windows 7 pro on it.
zolfAsked:
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senadConnect With a Mentor Commented:
First,it depends if your DVD burner is capable of burning Dual-layer DVD's.
Check the documentation first.
Also,please provide us with model of the DVD and laptop Brand....
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NikSystems SpecialistCommented:
Which software are you using for formating?
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zolfAuthor Commented:

i have Roxio,but i also tried right clicking and selecing format option
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NikSystems SpecialistCommented:
You can try with Nero demo and see if it will work. If now, you're either have Dual Layer RW media issue or even a hardware issue.
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zolfAuthor Commented:

my laptop is new,so i doubt h/w issue,becsue i just burnt that same disk yesterday
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NikSystems SpecialistCommented:
No matter that is new, you can have a faulty hardware, but I would surely try to use Nero.
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zolfAuthor Commented:

how do you erase the disk using nero
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NikConnect With a Mentor Systems SpecialistCommented:
Open Nero application
On the toolbar choose 'Recorder' drop down list and select 'Erase rewritable disc'.

Senad is right for the capability of your dual layer DVD. You might have Dual Layer DVD reader which can burn only single layer DVD's.
I presumed that you have the Dual Layer DVD writer.
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zolfAuthor Commented:

i am using dell studio xps 1645.

the dual layer disk has on it RW Double Layer from brand moserbaer Pro
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zolfAuthor Commented:

the error i get is
29-12-2009-15-40-27.gif
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NikSystems SpecialistCommented:
This error clearly states that your disc isn't writable. Do you have any other RW discs to try with those?
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zolfAuthor Commented:

you mean my disc drive or the cd disc
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NikSystems SpecialistCommented:
DVD Disc as media.
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senadCommented:
Did you burn any DVD-RW (single layer) till now ?
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zolfAuthor Commented:

yes the same dvd rw which i am trying to format now
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