Learn how to a build a cloud-first strategyRegister Now


Dell PowerEdge 1900 won't recognize a 2 TB Sata Drive

Posted on 2009-12-29
Medium Priority
Last Modified: 2012-05-08
I installed a Kingwin KF-91-bk (Mobile Rack) to the drive bay under the CD-drive on this Dell server. It installed without a problem. I also have three Hitachi 2TB Sata drives (HDS722020ALA330) which I wanted to mount in separate Mobile rack drawers and use one at a time as a Backup to Disk solution in a standard NTFS partition. I have three servers in my network and need that much disk space weekly for backup.

The server currently boots from a SAS raid (original config from Dell). The server runs fine and should continue to boot and run with the SAS configuration. I connected the KF-91-bk to Sata port B on the MB and went into bios and activated that port. When I boot, the 2TB drive is not found in Disk Management or Device Manager. The power LED stays on so I know the drive is powered up and I verified the sata data cable was connected properly.

I contacted Dell and they did not know if it would work because they have not tested it with a 2TB drive. They wanted to sell me theor RD1000 solution which costs about 10 times what i've invested. Any suggestions on how to get it working?
Question by:Tony Giangreco

Accepted Solution

RatBoy1 earned 2000 total points
ID: 26137254
maybe see under computer management to see whether it has the correct drivers installed?

Expert Comment

ID: 26137291
Can you check if the drive is visible outside the o/s in the bios ? If not you might need a bios upgrade to the see the drive. Hope this helps
LVL 25

Author Comment

by:Tony Giangreco
ID: 26137316
I went into the Bios setup and activated the Sata port. I didn't see any other message in the post that shows a drive.

I also checked the Kingwin site for drivers and they don't list any.
LVL 14

Expert Comment

ID: 26137372
In bios
Check Intergrated Devices and ensure Embedded Sata is set to ATA Mode
Check and see if the drive shows up in the BIOS Boot Sequence and Hard Drive Sequence

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
How much do you know about the future of data centers? If you're like 50% of organizations, then it's probably not enough. Read on to get up to speed on this emerging field.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question