Dell PowerEdge 1900 won't recognize a 2 TB Sata Drive

I installed a Kingwin KF-91-bk (Mobile Rack) to the drive bay under the CD-drive on this Dell server. It installed without a problem. I also have three Hitachi 2TB Sata drives (HDS722020ALA330) which I wanted to mount in separate Mobile rack drawers and use one at a time as a Backup to Disk solution in a standard NTFS partition. I have three servers in my network and need that much disk space weekly for backup.

The server currently boots from a SAS raid (original config from Dell). The server runs fine and should continue to boot and run with the SAS configuration. I connected the KF-91-bk to Sata port B on the MB and went into bios and activated that port. When I boot, the 2TB drive is not found in Disk Management or Device Manager. The power LED stays on so I know the drive is powered up and I verified the sata data cable was connected properly.

I contacted Dell and they did not know if it would work because they have not tested it with a 2TB drive. They wanted to sell me theor RD1000 solution which costs about 10 times what i've invested. Any suggestions on how to get it working?
LVL 25
Tony GiangrecoAsked:
Who is Participating?
 
RatBoy1Commented:
maybe see under computer management to see whether it has the correct drivers installed?
0
 
JarrodCommented:
Can you check if the drive is visible outside the o/s in the bios ? If not you might need a bios upgrade to the see the drive. Hope this helps
0
 
Tony GiangrecoAuthor Commented:
I went into the Bios setup and activated the Sata port. I didn't see any other message in the post that shows a drive.

I also checked the Kingwin site for drivers and they don't list any.
0
 
charlestasseCommented:
In bios
Check Intergrated Devices and ensure Embedded Sata is set to ATA Mode
Check and see if the drive shows up in the BIOS Boot Sequence and Hard Drive Sequence
 
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.