cosy021
asked on
Exchange Mailbox not showing mail in shared inbox
Hello,
I currently have an issue on a mailbox.
Mailbox 1 - can see all the mail from everyone (this is the shared account)
Mailbox 2 - Can see all the mail apart from 1 person.
I have checked the spam list and this user is not on there, i have also checked any rules and filters, i can not find anything anywhere on the net regarding this issue.
Please ask more questions if you require clarification.
Kind Regards
I currently have an issue on a mailbox.
Mailbox 1 - can see all the mail from everyone (this is the shared account)
Mailbox 2 - Can see all the mail apart from 1 person.
I have checked the spam list and this user is not on there, i have also checked any rules and filters, i can not find anything anywhere on the net regarding this issue.
Please ask more questions if you require clarification.
Kind Regards
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ASKER CERTIFIED SOLUTION
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ASKER
I will give that a try now Alan
thx
thx
No problems - please make sure Outlook is closed properly before running it from the command line. Check in Task Manager (CTRL + SHIFT + ESC) - Processes Tab.
ASKER
Hello,
Thanks for both your help, it was not the answer it seems i have just figured this out myself.
The emails were set as private thus stopping anyone that was viewing through the share would not see these only by logging on as the account could i see them.
Thanks for both your help, it was not the answer it seems i have just figured this out myself.
The emails were set as private thus stopping anyone that was viewing through the share would not see these only by logging on as the account could i see them.
ASKER
user helped me but was not the answer that fixed the issue although i think we would have got there, awarding the points for a fast response
Yikes - that was an oddball one. Appreciate the points.
ASKER
Its when viewing this mailbox though a shared mailbox, you can see all emails but from this one user.
I dont see how deleting the profile would help (this mailbox is shared to lots of users all of them have the problem but the originating mailbox)