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unable to view images embedded in html email

I have one user that is unable to view images that are embedded in HTML emails.  The email is a newsletter that pulls the images from a local server.  The user can view the email correctly via her personal gmail account, but on outlook XP none of the images show up.  Clicking "download images" does nothing.  I cannot figure out why this happening and why it is happening ONLY to her.  Anyone have any suggestions?  
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MemberMinded
Asked:
MemberMinded
2 Solutions
 
Joseph DalyCommented:
Are they only showing up as red x's?

If so you will want to empty her temp files, temporary internet files, and the OLKxx folder on her machine. I have seen this happen when there are a lot of files in these locations.
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MemberMindedAuthor Commented:
There isn't even a red x.  It's like the email doesnt even know there should be images there
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Nithyanandhan_TCommented:
Sometime, this can happen because of some image file format..
Try saving your image in different format.. for example .jpg instead of .gif or vice verse base on your current format.. dont just change the extn of a file.. save convert using some image editing tool..  
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pingeyegCommented:
Make sure the user who is viewing the email doesn't have "Download images" under the security section marked as Never.  They will not see the images or be able to download them.  I'm basing the settings on Entourage.  They might be slightly different in Outlook.
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MemberMindedAuthor Commented:
I have checked everything.. I may just try to reinstall and see if that works.
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MemberMindedAuthor Commented:
It was AVG... the email scan was stripping the HTML from the files...
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