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Raid Hard Drives not working on PowerEdge 4400

Yesterday I turned off my server and pulled out two of the drives to see how many GB they were.  When I turned the server back on I was getting a message stating that the drives were degraded and weren't able to be configured.  I need some help here!  The drives were in a RAID 5 configuration.
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Finlay11
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Finlay11
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2 Solutions
 
DavidCommented:
Some RAID controllers are really stupid when it comes to migration.  Did you put them back in correct slots?  Also make sure that they are  plugged in all the way and spinning up.

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Finlay11Author Commented:
I did put them back in the correct slots.  Sorry - I didn't have all the information when I wrote in.  The message also says that the containers have missing members.  When I go into theSCSI utility, it says that the drive's status is critical and contains missing members.
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DavidCommented:
Missing members or missing member?  Critical usually means one disk offline, so the RAID will still work in degraded mode.  Based on your original message then you have one missing disk and degraded mode so the RAID is online.   If that is the case, leave it turned off until you have a replacement drive, turn it all on, and pop in the replacement drive after it boots up, and it should automatically rebuild.

My guess is that one of the disks died while you unplugged it,  either just bad luck (it happens), improper grounding/static electricity, or the metadata was corrupted to begin with and when you yanked the disks the controller was forced to re-read metadata and found the inconsistency and barfed all over the configuration.
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Finlay11Author Commented:
I checked again and it says container 00 status critical - 2 missing members and container 01 status critical and missing members.  Does it matter if it's members or member?  One of the drives is flashing yellow which I assume is the bad disk.
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DavidCommented:
exactly what is the config? the more details the better.
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Finlay11Author Commented:
The server has 4 disks.  It's running a Dell PowerEdge Perc3/Di Raid Controller.  The Array controller starts but after it starts it says that the following containers have missing members and are degraded.  When I go into the SCSI Utility it says Container 00 Critial It shows two disks and then 2 missing members

The other container 01 says Critical and there are 2 drives with 2 missing members.  

The last drive in the bay is blinking yellow.  The disks were in a RAID 5 configuration.  

When it says that the drives are degraded and missing members, it asks if I want to accept the current configuration.  If I do, then  it loads that other drives and says the BIOS is installed successfully but when the CDRom drive shows, I get a Press F1 to reboot or press F2 to go into system setup.  F1 does not work and so I have to go into system setup and reboot from there.

Is there anything else I should mention?
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DavidCommented:
OK, well you made a bad decision accepting the other config, this rewrote the metadata so getting back is painful.

First and foremost, does it now see all of the disks?  We have to determine if any disks really are bad.  It is best to run full diagnostics on each disk, but you'll have to plug the disks into another computer because you can't run the tests behind the PERC.

Goal is to know if any disks actually failed, or is problem pure metadata.

whatever you do, don't try to boot. The deal is that due to the nature of the RAID setup, the boot signature is on a chunk of the RAID, so the O/S may even see it, and try to boot, but will screw things up royally if you try to boot it because the O/S has no idea that it is looking at a RAID disk with "pieces gone".

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Finlay11Author Commented:
It turns out that my supervisor decided that we had to take the disks to a data recovery place.

It sucks to hear that accepting the other configuration was the wrong thing to do because I got that from a Dell support person!  

Thanks for trying to help with this and thanks for the fast response time yesterday.
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