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When using a distribution list in Exchange 2010 we reveive a "Delivery has failed to these recipients or groups" error. Each user in the Staff group is shown with en error below their email address

Posted on 2009-12-29
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Last Modified: 2013-11-15
When using a distribution list in Exchange 2010 we reveive a "Delivery has failed to these receipients or groups" eror. Each user in the Staff group is shown with en error below their email address that reads: "The recipient's e-mail system isn't accepting messages now. Please try resending this message later or contact the recipient directly."

To duplicate the problem, I set up an appointment in Exchange 2010 Calendar using Outlook 2007. I added the staff group as required. I UNchecked "Require a response".  When I press Send, I immesiately get an Undeliverable return message.

At the top it says : Delivery has failed to these recipients or groups:

It then lists each staff by email address, and underneath each email address it reads: The recipient's e-mail system isn't accepting messages now. Please try resending this message later or contact the recipient directly.

This happened after the migration from Exchange 2007 to Exchange 2010. Nothing has changed with the exception of the domain controller which is still publisihing the same DN, but The server IP and Name (of course) is different. DNS has remained the same... GHowever, the issue was still happening before running dcpromo on the old DC to demote it...
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Question by:WRAR-Admin
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9 Comments
 
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Author Comment

by:WRAR-Admin
ID: 26140614
Just FYI, We have tried two different ways of deleting and recreating the group. Same issue each time.
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Author Comment

by:WRAR-Admin
ID: 26140656
Screenshot Of Return error attached (with email addresses domain removed).

Error properties:
MIME-Version: 1.0
From: Microsoft Outlook
      <MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@<domainnamedeleted>.com>
To: <brian@deleted domain>
Date: Tue, 29 Dec 2009 14:43:43 -0500
Content-Type: multipart/report; report-type=delivery-status;
      boundary="c18c7f39-db69-48d2-a646-27ed5eecbcac"
X-MS-Exchange-Organization-SCL: -1
Content-Language: en-US
Message-ID: <04d9b8c8-2f95-425f-aa74-135c3de53dce@:< ServerNameDeletedHere>..com>
In-Reply-To: <6576DE9B10A76348A963D1095BFE631409BD31@:< ServerNameDeletedHere>.wrar.com>
References: <6576DE9B10A76348A963D1095BFE631409BD31@:< ServerNameDeletedHere>..com>
Thread-Topic: BrianB - Taking Susanna Bell to Atlantic Ortho for Knee
Thread-Index: AcqIvziqk9LKm7OgT3OGlEeLEC9KPgAAAACgAAAAdNc=
Subject: Undeliverable: BrianB - Taking Susanna Bell to Atlantic Ortho for
 Knee
X-MS-Exchange-Organization-AuthSource:< ServerNameDeletedHere>.com
X-MS-Exchange-Organization-AuthAs: Internal
X-MS-Exchange-Organization-AuthMechanism: 05

12-29-2009-3-06-10-PM.jpg
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LVL 65

Expert Comment

by:Mestha
ID: 26141286
If you select the users individually - does it work then?
If so then it has to be something about the delivery restrictions on the group, probably something set by default.

Simon.
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Author Comment

by:WRAR-Admin
ID: 26141318
I just tried that.. It did fail, but oddly enough it only failed on five out of eleven names.
With the failure I revceived this error:
#550 4.3.2 Transport.Rules; message is deleted by mailbox rules ##

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LVL 65

Expert Comment

by:Mestha
ID: 26145621
That would tend to be rather self explanatory. A transport or mailbox rule is deleting the message. You will need to look in Exchange to find the cause of that.

Simon.
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LVL 2

Author Comment

by:WRAR-Admin
ID: 26369603
The first Rollup Package from Microsoft resolved the issue.
http://support.microsoft.com/default.aspx/kb/976573
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LVL 2

Author Comment

by:WRAR-Admin
ID: 26369608
The first Rollup Package from Microsoft resolved the issue.
http://support.microsoft.com/default.aspx/kb/976573
Please post as reolution to issue.
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Accepted Solution

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WRAR-Admin earned 0 total points
ID: 26369609
The first Rollup Package from Microsoft resolved the issue.
http://support.microsoft.com/default.aspx/kb/976573
Please post as reolution to issue.
0
 
LVL 2

Author Comment

by:WRAR-Admin
ID: 26371855
Accept one or more Expert posts as the answer

The rollout package for Exchange 2010 from MS should be the cirrect response...
Thanks!
Brian
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