Changing reply address in outlook 2007 when changing default email address in Exchange 2003

Posted on 2009-12-29
Last Modified: 2012-05-08
We are changing the default domain email name at one of our clients. I think I have run into a problem with that. I can go into exchange and set the new default domain name for all users as and it was previously tell it to make those changes to all users. That is easy but what about outlook 2007? I tried this on a test account and outlook is still sending out email messages as domain and not the new one of How can I change that automatically from the server? or am I going to have to change that at the user level within Outlook 2007?

Question by:Futurenet_Solutions

    Author Comment

    I am going to have to change that. It seems only internally that this problem is happening. Externally the email addresses are showing up correctly on our test users after the change but internally they are not showing up. Would this be a cache issue with outlook 2007?

    LVL 74

    Expert Comment

    by:Glen Knight
    You can change it at the server level.

    Either by changing the default reply address in the Recipient Policy and then going to Exchange System Manager > Recipients and right cluck on the RUS and select rebuild.

    Or if you want to do it for undvidual users in Active Directory Users and Computers right click on the user and select properties and under the email addresses tab highlight the address you want as default and click set as default then uncheck the box that says update addresses based on policy.  If you don't uncheck the box it will get changed back.
    LVL 74

    Accepted Solution

    Could well be, under send and receive select download address book then uncheck the box that says only download changes.  Then Clive outlook and re-open it this will force the download of the OAB.

    It may also be caches in the NK2 file which is stored in each users profile.
    LVL 28

    Assisted Solution

    The OAB is (default) built at 5:00 AM and is loaded into Outlook when it starts. You need to manually start a rebuild on the Exchange server and then reload OAB either by following demaztet's instruction above or restart outlook.
    How to manually rebuild OAB:
    LVL 74

    Expert Comment

    by:Glen Knight
    As this is purely internal issue the chances are it's a cache problem with the NK2 file.  As mentioned in http:#26141371 this should therefore be accepted as the answer.

    Featured Post

    Free book by J.Peter Bruzzese, Microsoft MVP

    Are you using Office 365? Trying to set up email signatures but you’re struggling with transport rules and connectors? Let renowned Microsoft MVP J.Peter Bruzzese show you how in this exclusive e-book on Office 365 email signatures. Better yet, it’s free!

    Join & Write a Comment

    Set OWA language and time zone in Exchange for individuals, all users or per database.
    Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
    In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
    how to add IIS SMTP to handle application/Scanner relays into office 365.

    733 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    23 Experts available now in Live!

    Get 1:1 Help Now