Link to home
Start Free TrialLog in
Avatar of utilityco
utilitycoFlag for Canada

asked on

Problems with Outlook Profile

Hi All,

Here is the issue:

We have brought up a new exchange server to replace the Windows 2000 exchange server we had.  We brought up the SBS 2003 then added Exchange.  We did this by following these instructions:

http://support.microsoft.com/kb/884453

Everything seemed to go ok, but when we go to point the users outlook profile to the new server it keeps defaulting to the old server.  Even if we try and create a new profile it still points to the old server.

Now we created a new mailbox all together and it points to the new server.

Any help on this would be great.

I have also tried to use ExProfre but it gives an error:

H:\>\\server\ExProfre\Exprofre.exe /targetgc=server.domain.com /v
/f /a /logfile=\\server\ExProfre\logs.log /n
Exchange Profile Update Tool 1.0
[16:46:31] ************** Beginning exprofre run **************
[16:46:31] Starting exprofre on Windows 5.1.2600 at 16:46:31 12/29/09
        Log File = "\\server\ExProfre\logs.log"
        Read Only = "No"
        OS version = 5.1.2600
        Outlook 11 is installed.
        Default profile name = "Exchange"
        Profile user = "/o=domain/ou=First Administrative Group/cn=Rec
ipients/cn=USER"
[16:46:34] Error: f:\df7720\deployment\src\autoprof\ad.cxx(228): CActiveDirector
y::SearchForTheUserProfile()
        "The users mailbox has not been migrated or the profile update has alrea
dy been run."

        HRESULT=0x5012


        The default user profile and/or Outlook files were not changed

Avatar of murphylei
murphylei

Is the new server in the same domain and Exchange organization?
Avatar of utilityco

ASKER

Yes they are in the same domain. and I believe they are in the same Exchange Organization.

How do i check that?
ASKER CERTIFIED SOLUTION
Avatar of Narayan_singh
Narayan_singh
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
check the SRV and MX records in the DNS server, they may be pointing to the old server's IP.
Ok after using that tool I realized that it is only 2 mailboxes that did not move correctly.

It gives errors when you try to move them and it fails.  So I guess the Next question is how to move a mailbox that has errors?
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Only problem is that the new mailbox hasn't been created on the new server.  
Thanks guys for your Help got it figured out.