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Can Windows Log Hardware Connect & Disconnect Events?

I'm dealing with a computer that keeps making the hardware connect & disconnect sounds for no apparent reason.  Unfortunately it happens so quickly, I cannot see anything happen in Device Manager.  Event Viewer is useless as it doesn't log hardware connects, disconnects, or removals.  If I can figure out the component doing it, then I can replace it.  Manufacturer's service dept hasn't been able to identify the issue.

The system is running Windows 7, but had the same trouble with Windows Vista.  BIOS updates & driver updates haven't resolved the problem either.

So, is there something out there that can log all hardware events, especially connect & disconnect events so I can get at least a PCI or USB vendor ID?  Is it something that can be set up with Windows or is there a 3rd party app that can do this?
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ITSupportZagat
Asked:
ITSupportZagat
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1 Solution
 
arixsinCommented:
Can you try disconnecting one USB device at a time until it stops doing it?
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senadCommented:
USB Mouse ???
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senadCommented:
Try removing all USB devices and see if the sound continues ?
Some malware is known to do that also,so check ...
Also check if the internet connection is not connecting-disconnecting...
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akhafafCommented:
  Hi there ITSupportZagat,,,,

Will a USBDeview utility be useful to You
http://nirsoft.net/utils/usb_devices_view.html

Best Wishes
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PCBONEZCommented:
Try running the machine using a Knoppix or Ubuntu Live CD.
- These are Operating systems the run from a CD, you don't have to install, and they don't affect your drives.
- You do need to change Boot Order to 'Boot from CD'.
This will help determine if it's a Hardware or Windows problem.

I have seen something like this before.
It was a power supply issue in which +5v was dropping below spec and the USB controller 'figured' the voltage was low because there was too much load on USB and so cut power for an instant.

You might also have too much load on USB.
USB ports are rated for 2.5 watts max. [ 5 volts at 0.5 amps. ]
.
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ITSupportZagatAuthor Commented:
Thanks guys for the advice, perhaps I should have been more informative.

This system is a Laptop, there are no devices plugged into the external usb ports. However, that doesn't mean that somewhere on the inside that some device is connected to an internal USB port. Basically there's nothing for me to disconnect.  My best guess is the problem is the WUSB device, however that plugs into an x1 pcie port inside the laptop. It could also be a problem with the chipset.  I'm still looking for a way for Windows to log hardware add/remove events or a 3rd party app that does this.

To respond to some of your suggestions:

arixsin - Can you try disconnecting one USB device at a time until it stops doing it?
-- There is nothing externally to disconnect. I don't want to dismantle the laptop to diagnose, looking for a far simpler and less-time consuming option like monitoring hardware connects/disconnects.
senad - USB Mouse ???
-- Nope.  The Track Point, Track Pad, and buttons all work fine when the sound is occurring.  Same goes for the keyboard.  No problems there either.
akhafaf - Will a USBDeview utility be useful to You
-- Nifty utility.  The only thing it doesn't do is logging or monitor the PCIE/DMI bus.  I'm not entirely convinced there isn't a chipset problem.
PCBONEZ - Try running the machine using a Knoppix or Ubuntu Live CD ... You might also have too much load on USB.
-- Since nothing is plugged into the external USB ports, I'm not sure how the laptop  could be drawing too much power.  Do you know a way for Knoppix or Ubuntu to log hardware connect & disconnect events?  Can it still log said events even if there is no driver available for the malfunctioning device on the Live CD?  That's the golden ticket and 500 points if you do.  :)

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senadCommented:
I think it would be wise to do a clean install of the operating system.
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ITSupportZagatAuthor Commented:
Senad --
This system was fresh installed with a Windows 7 recovery DVD from Lenovo on Monday. The age of the OS is not the issue; it has been doing this for a year now in Windows XP, Vista (dualboot), and Windows 7.
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ITSupportZagatAuthor Commented:
FWIW - this system came back from service on Monday as well with a new hard drive, 2 new ram chips, and a new WLAN card.  The symptom I'm describing predates this service call by almost a year.
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PCBONEZCommented:
When I experiences this:
>>>
I have seen something like this before.
It was a power supply issue in which +5v was dropping below spec and the USB controller 'figured' the voltage was low because there was too much load on USB and so cut power for an instant.
<<<
There were no USB devices connected.

The USB chip 'feels' the supplied voltage regardless of anything being connected.

~~~~
I still don't know what this machine is so I can't look it up or check my usual places for similar issues.

If it has an integrated card reader try disconnecting it.

About Linux logs, I hope this helps. I've never actually tried it.
http://www.watchingthenet.com/ubuntu-guide-for-windows-users-view-logs-with-system-log-viewer.html

If you have 'wake on ring' or 'wake on LAN' enabled in the BIOS but don't use them try disabling them.

.
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ITSupportZagatAuthor Commented:
Lenovo ThinkPad T61 Type 6459
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ITSupportZagatAuthor Commented:
After a stroke of luck, it looks like it's the Wireless USB card inside the ThinkPad.  I was in "devices and printers" and by a miracle of luck observed the hardware suddenly disappear and reappear with a yellow banger.  Looks like bad hardware.

I still would have liked to find something that can log hardware connects & disconnects.
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