Having problems setting up Integration Manager for one user in GP 9. Integration Manager has been installed and registered. It launches normally if you open it from the Start menu. The problem is that it is not available from the menus in GP.
The user launches GP and logs in using her account. If she goes to Tools -> Integrate in the menus, then the "Integration Manager" menu option is grayed out. On the same computer, if I log into GP using the sa account, this option is not grayed out (please see attached image).
This user is a new employee and the menu item has never been available on her account. It is available for other users who have the software installed on their machines.
Any suggestions and trouble shooting steps would be greatly appreciated. Thank you.