[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Integration Manager grayed out

Posted on 2009-12-29
2
Medium Priority
?
1,888 Views
Last Modified: 2013-12-11
Having problems setting up Integration Manager for one user in GP 9. Integration Manager has been installed and registered. It launches normally if you open it from the Start menu. The problem is that it is not available from the menus in GP.

The user launches GP and logs in using her account. If she goes to Tools -> Integrate in the menus, then the "Integration Manager" menu option is grayed out. On the same computer, if I log into GP using the sa account, this option is not grayed out (please see attached image).

This user is a new employee and the menu item has never been available on her account. It is available for other users who have the software installed on their machines.

Any suggestions and trouble shooting steps would be greatly appreciated. Thank you.
Screen-shot-2009-12-29-at-5.35.3.png
0
Comment
Question by:ISALRW
2 Comments
 
LVL 18

Accepted Solution

by:
Steve Endow earned 2000 total points
ID: 26147421
Hi,

Give this a try:

1. On the Tools menu, click Setup, click System, and then click Security.

2. Select the user and the company that has this problem.

3. For Product, click Microsoft Dynamics GP. For Type, click Microsoft Dynamics GP Import. For Series, click Integration Site Enabler.  

4. Make sure that the user has access to the Integration Site Enabler in the access list. If the user has access to the Integration Site Enabler, the user can access all three import selections. If the user does not have access to the Integration Site Enabler, the user cannot access Integration Manager.


Thanks,

Steve Endow
Dynamics GP Certified Trainer
Dynamics GP Certified Professional



0
 

Author Closing Comment

by:ISALRW
ID: 31671035
Thank you. This is exactly what I was looking for.
0

Featured Post

Upgrade your Question Security!

Add Premium security features to your question to ensure its privacy or anonymity. Learn more about your ability to control Question Security today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you need to import sales transactions from another system into Microsoft Dynamics GP as Sales Order Invoices, you may need to store some additional data related to the customer, the transaction, or the line items.  Even if your company is manuall…
As an accountant it is essential that I am able to provide accurate and timely information to management and staff.  One of the challenges that I have faced is the need to report on a time period, whether it be a month, quarter, or year, and wanting…
We’ve all felt that sense of false security before—locking down external access to a database or component and feeling like we’ve done all we need to do to secure company data. But that feeling is fleeting. Attacks these days can happen in many w…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
Suggested Courses
Course of the Month17 days, 14 hours left to enroll

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question