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rpc won't restart

Posted on 2009-12-29
Medium Priority
Last Modified: 2012-05-08
We have a virtual server domain controller.  I believe we got some type a virus or malware that infected the server.  Malwarebytes identified the problem as affecting the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges.  It deleted the malware.  However, it has effected the RPC service.  The RPC service is on.  Unfortunately, if you right click on the RPC service, everything is greyed out.  The service is started, but you can't stop, start or restart the service.  I went online and tried some of the fixes suggested with no avail.
Question by:dlennon
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LVL 11

Accepted Solution

ICaldwell earned 2000 total points
ID: 26143351
RPC service cannot be restarted or stopped within windows.... you will have to reboot to reset the service...

Author Comment

ID: 26143366
I have rebb\ooted in both safe mode and normal mode several times

Author Comment

ID: 26143374
apparently, that service is always greyed out when you try to stop \, start or restart it. So Apparently, there is no problem so I would like to retract my question
LVL 11

Expert Comment

ID: 26143393
That is correct, it is always grayed out due to the operation of RPC...  It is completely normal that it is grayed out...

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