Huawei Mobile Connect HSDPA E160 causes Windows XP to hang

Posted on 2009-12-29
Last Modified: 2012-05-08

I have a Huawei Mobile Connect HSDPA E160 (Broadband modem) running on Windows XP Sp2. After finishing to browse with it, sometimes it causes 3 problems:

1) Windows explorer hangs & consequently most programs associated with it
2) Windows refuses to shut down, i.e. When you click shut down, or restart, it appears to start shutting down, but just stops at some point and doesn't actually shut down.
3) When I connect the modem, it usually adds to USB devices to the system tray. When you try to eject the device via these usb icons, they just don't eject.

I've tried to research online and I'm getting a feel it has something to do with Windows XP, USB port conflicts and the modem.

Anyone can help me shed light on what I can do? I recently downgraded from Windows XP SP3 to SP2.

This is the product:

Question by:jobokoth2
    LVL 1

    Accepted Solution

    You might try to search for more recent drivers (driver updates) on sites like (they might require you to register, but free membership is sufficient). I found one driver for your device there (specifically for windows xp). Your problem is most likely caused by an incompatibility between your computer (windows) and the device drivers. But as you suggested, it might be a partial hardware compatibility as well (usb port drivers, as you suggest yourself). In any case, try to update the device driver, and if possible your motherboard/usb port drivers as well: check your computer/motherboard vendor's website.
    LVL 91

    Expert Comment

    you can check out theit site|CO0000000169

    or contact them :  E-mail:
    LVL 18

    Expert Comment

    by:Ravi Agrawal
    It could be related to this-

    Your device is E160 & they are discussing E220 & E170 but I have a gut feeling. Do go through this thread & see if you are experiencing the same issues.



    Author Closing Comment

    Its a good solution, though I think the modem has an inherent issue with Win XP.

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