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Client cannot download updates from WSUS, clientdiag error

Hello,
I have a problem with WSUS and computer, which connects to WSUS from internet.
Client succesfuly reports status to WSUS (strange that it does not show up in tergergroup, but in the unnassigned folder), but he cannot download updates.

ClientDiag.exe shows error in the end, maybe someone could help me:

WSUS Client Diagnostics Tool

Checking Machine State
        Checking for admin rights to run tool . . . . . . . . . PASS
        Automatic Updates Service is running. . . . . . . . . . PASS
        Background Intelligent Transfer Service is running. . . PASS
        Wuaueng.dll version 7.4.7600.226. . . . . . . . . . . . PASS
                This version is WSUS 2.0

Checking AU Settings
        AU Option is 2 : Notify Prior to Download . . . . . . . PASS
                Option is from Policy settings

Checking Proxy Configuration
        Checking for winhttp local machine Proxy settings . . . PASS
                Winhttp local machine access type
                        <Direct Connection>
                Winhttp local machine Proxy. . . . . . . . . .  NONE
                Winhttp local machine ProxyBypass. . . . . . .  NONE
        Checking User IE Proxy settings . . . . . . . . . . . . PASS
                User IE Proxy. . . . . . . . . . . . . . . . .  NONE
                User IE ProxyByPass. . . . . . . . . . . . . .  NONE
                User IE AutoConfig URL Proxy . . . . . . . . .  NONE
                User IE AutoDetect
                AutoDetect not in use

Checking Connection to WSUS/SUS Server
                WUServer = http://wsus.myserver.lt:8530 (changed for confidenciality reasons)
                WUStatusServer = http://wsus.myserver.lt:8530
        UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
        Connection to server. . . . . . . . . . . . . . . . . . PASS

WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL, &downloadBuffe
r) failed with hr=0x80072ee2

The operation timed out

Press Enter to Complete
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Vaidas911
Asked:
Vaidas911
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1 Solution
 
BarepAssetsCommented:
have you anything else installed on wsus server ....e.g apache?? something that is using port 80 in iss


or


i see that connections have passed but  have you tried both ways  telnet from the server to client

+ client to server over your wsus port  
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Vaidas911Author Commented:
server is dedicated to WSUS and do not have apache or any other software. It runs on port 80, but I have redirected 8530 port from internet to 80 port on inside server. As I mentioned, client apears in WSUS, it reports correct status of updates.
As client use WSUS from internet (outside our LAN), I can not check connection both ways. Telnet from client to server connects.
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Donald StewartNetwork AdministratorCommented:
I think your issue is with the port redirection, did you try changing the clients to just point to http://wsus.myserver.lt   <<<without the 8530


If WSUS is installed on port 80, clients also need to point to port 80  and vice versa
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Vaidas911Author Commented:
It is OK to forward 8530 port to internal 80 - it works. Solved half of my problem when found error in script, whith I use to configure client to use WSUS - now cliendiag does not show up any errors.
The only thing is not working now - client does not take place in WSUS computer group (targetgroup configuration entry). It is still "unassigned"...
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Donald StewartNetwork AdministratorCommented:
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Donald StewartNetwork AdministratorCommented:
do have wsus configured as below

wsus-options.JPG
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Vaidas911Author Commented:
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Vaidas911Author Commented:
Thanks
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Donald StewartNetwork AdministratorCommented:
yup that refers to the image i provided above
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