Users cannot invite outside callers into OCS voice conference

Posted on 2009-12-30
Last Modified: 2013-11-29
I have two users that cannot invite outside callers (invite by phone) into a voice conference.
They get this error: "Cannot perform the selected action. This action may not be permitted by the conferencing service. Please try again. If the problem persists, please contact your system administrator"
All other OCS users do not have a problem. We are running OCS R2 on server 2008 (not R2). I have double checked their conferencing settings in OCS and tried deleting their profile from OCS and reconfiguring them. Still no luck.
Any ideas?
Question by:Remlap01
    LVL 33

    Expert Comment

    how do they invite the users from outside to the conference?

    Author Comment

    They use the "invite by phone" option in the coversation window

    Expert Comment

    Can you try on an another way (A work around)
    Try to click on the "invite " box in the chat window and then you will get a new window which is having all the users in the address book. Put the phone number there and click OK. Now you were having an IM conference .Click the communicator icon and do a conference

    Accepted Solution

    This issue was reolved when we upgraded to Lync

    Author Closing Comment

    This question is three years old and never actually recieved a valid soliton. An upgrade eventually fixed it.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    After having deployed hundreds of thousands of Terminal Services seats worldwide, I still see all the time people asking me that same old question: "If TS/RDS is that reliable why are you telling me I should reboot it that often? My DC/SQL/Exchange/…
    Remote Apps is a feature in server 2008 which allows users to run applications off Remote Desktop Servers without having to log into them to run the applications.  The user can either have a desktop shortcut installed or go through the web portal to…
    Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
    Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

    730 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now