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How do I fix BDAT 552 - on SMTPSVC1

Posted on 2009-12-30
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Last Modified: 2013-11-30
The log files for our SMTP server have been getting huge, 400meg per day for several months. I finally took the time to look into why and not just delelete the old log files.

System Configuration
IIS 6
Windows 2003 Server
Using the Default SMTP Virtual Server not exchange
Server has 4 gig of available drive space

This server is used for a unique application that sends emails to our customer so it is an "outgoing" only mail server.  We send less than 500 email per day.

The change that I see in the log files is the last
15:37:43 10.60.1.30 BDAT - 552
552      Requested mail action aborted: exceeded storage allocation

So... what do I need to do to fix?


The following folders are all empty
C:\Inetpub\mailroot\Badmail
C:\Inetpub\mailroot\Drop
C:\Inetpub\mailroot\Mailbox
C:\Inetpub\mailroot\Pickup
C:\Inetpub\mailroot\Queue
C:\Inetpub\mailroot\Route
C:\Inetpub\mailroot\SortTemp


This is what the log file would looke like when we launched the server

#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2009-02-06 21:09:46
#Fields: time c-ip cs-method cs-uri-stem sc-status
21:09:46 10.60.1.30 EHLO - 250
21:09:46 10.60.1.30 MAIL - 250
21:09:46 10.60.1.30 RCPT - 250
21:09:46 10.60.1.30 BDAT - 250
21:09:46 10.60.1.30 QUIT - 240
21:10:12 10.60.1.30 EHLO - 250
21:10:12 10.60.1.30 MAIL - 250
21:10:12 10.60.1.30 RCPT - 250
21:10:12 10.60.1.30 BDAT - 250
21:10:12 10.60.1.30 QUIT - 240


This is what it looks like now.  

#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2009-12-30 15:37:40
#Fields: time c-ip cs-method cs-uri-stem sc-status
15:37:40 10.60.1.30 EHLO - 250
15:37:40 10.60.1.30 MAIL - 250
15:37:40 10.60.1.30 RCPT - 250
15:37:40 10.60.1.30 RCPT - 250
15:37:40 10.60.1.30 BDAT - 250
*** About 2000 lines that look like these ***
15:37:40 10.60.1.30 BDAT - 250
15:37:40 10.60.1.30 BDAT - 552  <---  Error ???
15:37:40 10.60.1.30 QUIT - 240
15:37:40 10.60.1.30 EHLO - 250
15:37:40 10.60.1.30 MAIL - 250
15:37:40 10.60.1.30 RCPT - 250
15:37:40 10.60.1.30 RCPT - 250
*** About 2000 lines that look like these ***
15:37:40 10.60.1.30 BDAT - 250
15:37:40 10.60.1.30 BDAT - 250
15:37:40 10.60.1.30 BDAT - 250
15:37:40 10.60.1.30 BDAT - 250
15:37:40 10.60.1.30 BDAT - 552
15:37:40 10.60.1.30 QUIT - 240
15:37:43 10.60.1.30 EHLO - 250
15:37:43 10.60.1.30 MAIL - 250
15:37:43 10.60.1.30 RCPT - 250
15:37:43 10.60.1.30 RCPT - 250
15:37:43 10.60.1.30 BDAT - 250
15:37:43 10.60.1.30 BDAT - 250
*** About 2000 lines that look like these ***
15:37:43 10.60.1.30 BDAT - 250
15:37:43 10.60.1.30 BDAT - 250
15:37:43 10.60.1.30 BDAT - 552
15:37:43 10.60.1.30 QUIT - 240
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Question by:jongrossex
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4 Comments
 
LVL 17

Expert Comment

by:Rovastar
ID: 26147009
Are you using a smarthost?
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Accepted Solution

by:
Rovastar earned 2000 total points
ID: 26147024
Oh I think the error is referring to the fact that the destination mailbox is full and will not accept your mail.


http://support.microsoft.com/kb/254921
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Author Comment

by:jongrossex
ID: 26148489
Thanks I think that you have pointed me in the correct direction...

I found that I was trying to send some emails that we betwewn 4 - 6 meg.  When I go to the 'Messages' tab on the SMTP Virtual Server properties window I see that the 'Limit message size to (KB):' was set to 2 meg.  

I am going to up that to 8 meg and see what happens.  

Thanks
- Jon
0
 

Author Comment

by:jongrossex
ID: 26148510

for what it is worth...

In the Log the IP address causing the problem was my internal address so I believe that tells me that the problem was mine (unable to send) not the receiving mail server.

- jon
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