Problem with my network interface card
Posted on 2009-12-30
I have a problem with my laptop and I want your suggestions to fix it.
Yesterday I tried to connect my laptop to my router with a wire as I do
for two years. Usually I can reach the Internet. Windows XP said that
the wire was disconnected. I opened a command prompt and did an "ipconfig":
Nothing except "Windows Ip configuration" appeared. I tried an
"ipconfig /renew" followed by "ipconfig" and it changed nothing.
I closed the command prompt.
In Windows in the "control panel->Network connections" the Eternet card
appears and it is activated. I right clicked on its properties and in the
new window, I tried to configure the Internet protocol (TCP/Ip) settings.
It was impossible and the message was:
"In order to configure TCP/IP, you must install and activate a network
Three days ago, I installed the driver of a USB Wi-Fi adapter (brand Retails Plus).
I successfully surfed the web using the Wi-Fi network. But yesterday I guessed
that this installation could be the cause of the problem. So I uninstalled
an application related to the Wi-Fi. I dont remember the name of the application but I guess
it is the driver of the Wi-fi adapter. I did it by using the "Control panel->Add/Remove" window
- Laptop is an IBM Thinkpad and it worked for 2 years.
- Windows XP service pack 3
- Ethernet card is Intel Pro 10/100 and it worked for the last two years
- My desktop is also connected with a wire to the router and I can surf the web.
- I tried to connect the laptop with a different cable in a different port of the router.
- Wi-Fi adapter is Retails plus brand and the driver is from ZyDAS
- router is a D-Link.
Thank you in advance!