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Dell Precision M65 - IDE device failed error code: 4E0F:065D

My wife has a Dell Precision M65 laptop that recently started blue screening on boot.

The S.M.A.R.T. long and short tests both fail and the error from Dell is 4E0F:065D  IDE Device Failed.  

Is there anything I can do to get in and save anything that may not have been backed up?
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joechris4571
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joechris4571
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2 Solutions
 
akahanCommented:
Best and easiest bet is probably to remove the drive, put it in a USB enclosure (they do exist for laptop drives), and see if you can access the data on the drive via another machine's USB port.
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joechris4571Author Commented:
Not familar with USB enclosures.  How does it work, cost, etc?

Also sometimes getting BSOD on boot with PAGE_FAULT_IN_NONPAGED_AREA

0x00000050 (0xc9464269, 0x00000000, 0x8A6F508C, 0x00000000)
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akahanCommented:
USB enclosures are just little cases that you put the hard drive in that connect to USB ports.
For your drive, you would want a case for a 2.5" SATA drive, since that's what you've got in the laptop.
See, for example, this one:

http://tinyurl.com/yeh4swa

$9.99.  You put the hard drive in it, you connect it by USB cable to the USB port on another machine, and voila, it's an external drive for the other machine.  You should then (hopefully) be able to read most or all of the data from it, and copy the data onto the other machine.
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nobusCommented:
i suggest to download the live Knoppix cd, and burn the ISO to a CD; then boot the laptop from it.
it let's you copy your data to an usb disk, or ram stick
ftp://ftp.kernel.org/pub/dist/knoppix/KNOPPIX_V6.0.1CD-2009-02-08-EN.iso

then i suggest to run the trial on the drive of HDD regenerator, andd see if it repairs the first sector
 (you can then buy it, and repair your disk - unless it is scratched, but more than 60% are fine, only badly written)   http://www.dposoft.net/
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nobusCommented:
...h yes - you can verify then by running the disk diag again....
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joechris4571Author Commented:
I booted up with the Live Knoppix disc but can't find/access my files/hard drive?  When I click on what looks like the hard drive, I get the error Error org.freedesktop.Hal.Device.Volume.UnknownFailure

Also, how can I run HDD regenerator without being able to boot into XP?
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nobusCommented:
because you make a bootable cd with it !
but i would downoload the ubcd, and run the disk diag to confirm the bad status :   http://www.ultimatebootcd.com/      
 

note that HDDregenerator cannot repair a scratched surface, or mechanical problems
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joechris4571Author Commented:
Nobus,

Burning ubcd, what specifically do you suggest I run from those utilities?  Based on you previous reply and the list of tools, I'm not sure which to run.

Thanks
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nobusCommented:
it depends on the disk brand; always use the manufacturer's tool
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