restoring e-mail from back-up

Posted on 2009-12-30
Last Modified: 2012-05-08
I did a back-up of my computer before installing Windows 7 how can I restore my e-mail files from the back-up?
Question by:rlemieux

    Author Comment

    I tried to restore my back-up but was not lucky to get these files
    LVL 13

    Expert Comment

    by:Missus Miss_Sellaneus
    What type of backup? Full disk, file-by-file? If so, you should have something to restore from.

    What program/version do you use for your email? Outlook? Using Pop3?

    (Is the mail still on the server? That would be easier!)

    Still, should be able to do it.

    Do you customize/add folders, or is it just the standard, inbox, sent, outbox, junk/spam? Do you also need to also restore your address book or your custom filters?


    Author Comment

    I use the back-up in windows vista
    I use outlook 2007, pop3
    just the standard inbox etc...
    LVL 13

    Accepted Solution

    Can you just browse to the folder/location of the backed up files from your new system?

    You need to search the backup for a file ending with ".pst".  It's probably named "outlook.pst". This file modified date should be the date you did your backup (assuming you used Outlook that day). There is probably only one ".pst" file on the disk. If others had logged onto the old machine and used Outlook, there may be others, but find the one that belongs to you by looking at the names of the folders it is under.

    Can you lose the email you've gotten since setting up your new system?

    If so, close Outlook and find the ".pst" file on your new system, using the same method as locating the backed up version.

    Rename it, just in case. ie, "outlook_backup.pst"

    Now copy the ".pst" from the back up to the folder where you found the new one. It should have the same name as the file you are replacing. If it doesn't, rename it.

    Restart Outlook.

    If you need more detailed instructions with any of this, this page should help:

    If you only want to import contents from the old ".pst", keeping what's already in the new one, check out the import instructions on the above link.

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