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restoring e-mail from back-up

Posted on 2009-12-30
Medium Priority
Last Modified: 2012-05-08
I did a back-up of my computer before installing Windows 7 how can I restore my e-mail files from the back-up?
Question by:rlemieux
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Author Comment

ID: 26151638
I tried to restore my back-up but was not lucky to get these files
LVL 12

Expert Comment

by:Missus Miss_Sellaneus
ID: 26151894
What type of backup? Full disk, file-by-file? If so, you should have something to restore from.

What program/version do you use for your email? Outlook? Using Pop3?

(Is the mail still on the server? That would be easier!)

Still, should be able to do it.

Do you customize/add folders, or is it just the standard, inbox, sent, outbox, junk/spam? Do you also need to also restore your address book or your custom filters?


Author Comment

ID: 26187362
I use the back-up in windows vista
I use outlook 2007, pop3
just the standard inbox etc...
LVL 12

Accepted Solution

Missus Miss_Sellaneus earned 2000 total points
ID: 26187653
Can you just browse to the folder/location of the backed up files from your new system?

You need to search the backup for a file ending with ".pst".  It's probably named "outlook.pst". This file modified date should be the date you did your backup (assuming you used Outlook that day). There is probably only one ".pst" file on the disk. If others had logged onto the old machine and used Outlook, there may be others, but find the one that belongs to you by looking at the names of the folders it is under.

Can you lose the email you've gotten since setting up your new system?

If so, close Outlook and find the ".pst" file on your new system, using the same method as locating the backed up version.

Rename it, just in case. ie, "outlook_backup.pst"

Now copy the ".pst" from the back up to the folder where you found the new one. It should have the same name as the file you are replacing. If it doesn't, rename it.

Restart Outlook.

If you need more detailed instructions with any of this, this page should help:


If you only want to import contents from the old ".pst", keeping what's already in the new one, check out the import instructions on the above link.

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