Cannot launch ASDM VPN Wizard

Posted on 2009-12-31
Last Modified: 2012-05-08
I have a brand new ASA5510 with 7.0(8) and ASDM 5.0.  I have noticed that when I go to the VPN wizard the "Launch VPN Wizard" button is grayed out and I cannot run it.  I have connected to other ASA's with this same workstation and had no problems running the wizard on those units.  The only config I have done so far is setting up the LAN and WAN interfaces (both of which are trunk interfaces - since the outside interface is a trunk perhaps this is preventing the wizard from running?)  Please let me know if you have any ideas.  Thanks

asa-5510-1# show ver

Cisco Adaptive Security Appliance Software Version 7.0(8)
Device Manager Version 5.0(8)

Compiled on Sat 31-May-08 23:48 by builders
System image file is "disk0:/asa708-k8.bin"
Config file at boot was "startup-config"

asa-5510-1 up 13 hours 21 mins

Hardware:   ASA5510, 256 MB RAM, CPU Pentium 4 Celeron 1600 MHz
Internal ATA Compact Flash, 256MB
BIOS Flash Firmware Hub @ 0xffe00000, 1024KB

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)
                             Boot microcode   : CNlite-MC-Boot-Cisco-1.2
                             SSL/IKE microcode: CNlite-MC-IPSEC-Admin-3.03
                             IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.05
 0: Ext: Ethernet0/0         : address is 0027.0d48.0db8, irq 9
 1: Ext: Ethernet0/1         : address is 0027.0d48.0db9, irq 9
 2: Ext: Ethernet0/2         : address is 0027.0d48.0dba, irq 9
 3: Ext: Ethernet0/3         : address is 0027.0d48.0dbb, irq 9
 4: Ext: Management0/0       : address is 0027.0d48.0db7, irq 11
 5: Int: Not used            : irq 11
 6: Int: Not used            : irq 5

Licensed features for this platform:
Maximum Physical Interfaces : Unlimited
Maximum VLANs               : 25
Inside Hosts                : Unlimited
Failover                    : Active/Standby
VPN-DES                     : Enabled
VPN-3DES-AES                : Enabled
Security Contexts           : 0
GTP/GPRS                    : Disabled
VPN Peers                   : 150

This platform has an ASA 5510 Security Plus license.

Serial Number: JMX1350L11V
Running Activation Key: 0x0c37f567 0x0c7778fb 0x00d335a4 0xa84c5c24 0x8e0e079d
Configuration register is 0x1
Question by:matt_heff
    LVL 33

    Expert Comment

    I know that the VPN wizard is unavailable if you have a Multiple context configuration on the ASA.   The wizard is only for single context mode....  
    LVL 9

    Expert Comment

    I have seen this issue and I have made it work when I have issued write erase and reload. This means that you will reset the configuration to factory default.

    LVL 9

    Expert Comment

    just an add-on to my previous post:

    - The ASA had no security contexts defined
    - The ASA had active/standby configuration
    - The ASA had 20 VPN peers configured already

    Also do you have EasyVPN configured on your ASA ?


    Accepted Solution

    This was a Java issue.  Really weird considering I was able to connect okay to other ASA's with the same version of ASDM.  I had Java update 17, removed it, and now all is fine.
    LVL 3

    Expert Comment

    I also faced the same issue. I was not able to login into ASDM then i removed Java Update 11 .
    then it worked. I think it's bug in ASDM.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    I've written this article to illustrate how we can implement a Dynamic Multipoint VPN (DMVPN) with both hub and spokes having a dynamically assigned non-broadcast multiple-access (NBMA) network IP (public IP). Here is the basic setup of DMVPN Pha…
    I recently attended Cisco Live! in Las Vegas, a conference that boasted over 28,000 techies in attendance, and a week of hands-on learning hosted by a solid partner with which Concerto goes to market.  Every year, Cisco displays cutting-edge technol…
    After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
    After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    10 Experts available now in Live!

    Get 1:1 Help Now