Cannot launch ASDM VPN Wizard

Posted on 2009-12-31
Medium Priority
Last Modified: 2012-05-08
I have a brand new ASA5510 with 7.0(8) and ASDM 5.0.  I have noticed that when I go to the VPN wizard the "Launch VPN Wizard" button is grayed out and I cannot run it.  I have connected to other ASA's with this same workstation and had no problems running the wizard on those units.  The only config I have done so far is setting up the LAN and WAN interfaces (both of which are trunk interfaces - since the outside interface is a trunk perhaps this is preventing the wizard from running?)  Please let me know if you have any ideas.  Thanks

asa-5510-1# show ver

Cisco Adaptive Security Appliance Software Version 7.0(8)
Device Manager Version 5.0(8)

Compiled on Sat 31-May-08 23:48 by builders
System image file is "disk0:/asa708-k8.bin"
Config file at boot was "startup-config"

asa-5510-1 up 13 hours 21 mins

Hardware:   ASA5510, 256 MB RAM, CPU Pentium 4 Celeron 1600 MHz
Internal ATA Compact Flash, 256MB
BIOS Flash Firmware Hub @ 0xffe00000, 1024KB

Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)
                             Boot microcode   : CNlite-MC-Boot-Cisco-1.2
                             SSL/IKE microcode: CNlite-MC-IPSEC-Admin-3.03
                             IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.05
 0: Ext: Ethernet0/0         : address is 0027.0d48.0db8, irq 9
 1: Ext: Ethernet0/1         : address is 0027.0d48.0db9, irq 9
 2: Ext: Ethernet0/2         : address is 0027.0d48.0dba, irq 9
 3: Ext: Ethernet0/3         : address is 0027.0d48.0dbb, irq 9
 4: Ext: Management0/0       : address is 0027.0d48.0db7, irq 11
 5: Int: Not used            : irq 11
 6: Int: Not used            : irq 5

Licensed features for this platform:
Maximum Physical Interfaces : Unlimited
Maximum VLANs               : 25
Inside Hosts                : Unlimited
Failover                    : Active/Standby
VPN-DES                     : Enabled
VPN-3DES-AES                : Enabled
Security Contexts           : 0
GTP/GPRS                    : Disabled
VPN Peers                   : 150

This platform has an ASA 5510 Security Plus license.

Serial Number: JMX1350L11V
Running Activation Key: 0x0c37f567 0x0c7778fb 0x00d335a4 0xa84c5c24 0x8e0e079d
Configuration register is 0x1
Question by:matt_heff
LVL 33

Expert Comment

ID: 26153930
I know that the VPN wizard is unavailable if you have a Multiple context configuration on the ASA.   The wizard is only for single context mode....  

Expert Comment

ID: 26154480
I have seen this issue and I have made it work when I have issued write erase and reload. This means that you will reset the configuration to factory default.


Expert Comment

ID: 26154507
just an add-on to my previous post:

- The ASA had no security contexts defined
- The ASA had active/standby configuration
- The ASA had 20 VPN peers configured already

Also do you have EasyVPN configured on your ASA ?


Accepted Solution

matt_heff earned 0 total points
ID: 26154544
This was a Java issue.  Really weird considering I was able to connect okay to other ASA's with the same version of ASDM.  I had Java update 17, removed it, and now all is fine.

Expert Comment

ID: 26156382
I also faced the same issue. I was not able to login into ASDM then i removed Java Update 11 .
then it worked. I think it's bug in ASDM.

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