Proliant DL380 Hard Drive Status Lights

Posted on 2009-12-31
Last Modified: 2012-05-08
I have 2 ProLiant DL380 G3 servers which our Operations Director bought off of ebay in a bid to keep costs down - bad idea I know but well now I have them so I have to use them if I can.

They are both configured as a RAID5 with x4 146GB SCSI Drives in bays 0-3. The RAID functions fine, I have Windows 2003 Server installed on both and both seem to operate perfectly. Except for one thing....

On one server all 4 drives have no status light on the front - no green ok symbol, no amber failed symbol and no flashing arrow indicating write activity. RAID Config utility reports all drives as OK. The second server has the same problem, but only with the drives in bays 0-1 - the drives in bays 2-3 have green OK status lights and display the green write activity arrow.

I have pulled a set of drives out of one of my existing DL380s (a non-critical one) which I know display the status lights in that server. When I put them in the two problem servers the same behaviour is replicated which illiminates drive failure or an issue wth the drive tray.

I have searched through all config options and utils during bootup to see if its a setting and cant find anything. Has anyone seen this behaviour before? Is it something silly like an option somewhere in the bios or raid that i am missing?
Question by:Caalell
    LVL 55

    Accepted Solution

    The LEDs are on the backplane, not on the disk. There's a (perspex?) light pipe in the caddy to make it look like light is on front. I suspect your backplanes both have the LED driver chip blown, it'll still work OK without as it's not in the data path but you won't be able to monitor visually. I've seen several dead leds in my time and some very dim ones.

    Author Comment

    Thank you for the prompt reply!

    I already Know the answer to this one I think but im going to ask it anyway....

    Anyway to replace them?
    LVL 55

    Expert Comment

    Yes, replacement proceedure is in maintenance and service guide -

    Part no 289552-001, there's one on eBay for £15.

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