Windows 7 Installation is Stalled

Posted on 2009-12-31
Last Modified: 2012-05-08
I successfully installed Windows 7 Ultimate Upgrade on my Vista Home Premium laptop while connected to my home network and now I'm trying to install another Windows 7 Ultimate Upgrade on my desktop Vista Home Premium computer on my home network. I inserted the Windows 7 disk, went through the installation program updates and when the installation program was running, I left the machine unattended. When I came back to the computer 7 hours later, the screen was very dimly lit with no images like it was asleep, the CPU light was blinking randomly and there seemed to be no other activity. Pressing "escape" and CTRL-ALT-DEL did nothing. The Windows 7 disk is in the disk drive. What should I do now?
Question by:sirenudette
    LVL 11

    Expert Comment

    If the computer will not respond.....take out the Windows 7 DVD and do a hard reset of the machine by pressing the reset button on the tower.  If you do not have a hard reset button, unplug the power cord, plug it back in and power the machine up without the Windows 7 DVD in the drive.

    Check to see if the computer still boots up to Vista.  If it does not the Win 7 DVD back in the drive and restart the machine and boot off the WIN7 DVD and attempt to run the installation process again.

    Accepted Solution

    Thanks for your help. I did what you suggested and the system came up with the Windows 7 logo but then still went to a blank screen. I took it into our local computer repair guy and everything worked well at his shop. When I brought it back home and reconnected it to my monitor and other peripherals, it still wouldn't work. So, I decided what was different between the repair shop and home was my monitor. What I didn't know was that the Gateway HDMI Monitor settings had to be re-set after the installation of Windows 7. I touched the monitor menu and the input select button and selected DVI. As soon as I selected DVI as my monitor setting, the log in screen appeared and everything worked great!  Thanks again for your very quick help. Even though my solution was elsewhere, I was impressed by your clear advice and quick response!

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