getting broken link error for an mp4 file (Error 404)

Posted on 2009-12-31
Last Modified: 2013-12-07
I've uploaded the following video to my personal Internet Server. Our company owns the shown domain:

Anyway, the weird thing is I cannot download it with the http protocol, although I can indeed download it with ftp. However I want to be able to share this with friends without them having to log into the ftp, for obvious reasons.

Why am I getting a broken link error? (Error 404). The weird this is if I change the file name to .txt instead of .mp4 it downloads just nicely (but in text format).

I've tried in Internet Explorer, Chrome and Safari and get the same error.

Thanks for your help
Question by:gregholl
    LVL 53

    Expert Comment

    The problem is at the server end. Are you the server administrator? If not, speak to the server administator. If you are the server admin, you need to repost this thread to the Web Servers forum.
    LVL 1

    Author Comment

    I have ftp access to the server, but other than that, I can't tweak things. Anyway, what exactly needs to be done to explain to the server administrator. What I "want" is just for my friend to be able to download the file and then play it with QuickTime. I suppose what is happening is something in the server is wanted to play the video "live" right in the web browser. Is that correct?

    Thanks for your help!

    LVL 11

    Accepted Solution

    What kind of server are you using?  Apache, IIS, etc...

    This sounds like some type of restriction in your web server.
    LVL 1

    Author Closing Comment

    Yeah, it's probably just a restriction. It's not that important. We'll call it cased closed. Thanks for your help

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Threat Intelligence Starter Resources

    Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

    Do you come here a lot? Are you lazy like me and don't want to go through the "trouble" of having to click your Dock's Safari icon and then having to click your Experts Exchange Favorites bookmark to get here? Well then this article is for you.
    Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
    Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
    Internet Business Fax to Email Made Easy - With eFax Corporate (, you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

    761 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    10 Experts available now in Live!

    Get 1:1 Help Now