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ThinkPad Recovery - Could not find convert.cmd

I have a ThinkPad T42 which had the drive wiped. I have the Rescure and Recovery CDs to restore back to factory default. However, after I finish the 7th and final CD, I am presented with the following error message:

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Product Recovery could not find file
X:\Preboot\Utils\Convert.cmd
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How do I resolve this issue and get the system back to the factory installation?
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jessc7
Asked:
jessc7
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2 Solutions
 
nobusCommented:
here the correct procedure (i hope it helps) :  http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4UFUYK

however, some suggested that it can be a bad cd (scratched ?) -  can you check if the file actually is there?
you can make a copy of it - it cann help too
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John HurstBusiness Consultant (Owner)Commented:
If the CD set did not get created correctly (not uncommon), your only way forward is to get a set of IBM recovery CD's from eBay or the thinkpads forum marketplace (http://forum.thinkpads.com)
... Thinkpads_User
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jessc7Author Commented:
I borrowed these CDs from work. They are are the EOM discs for the T42 model I have. (The laptop was bought off lease from my work.) So, I think the CDs should be ok? Does this error ever come about for reasons other than faulty CDs?

@nobus - I'll take a look at the link you posted.
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jessc7Author Commented:
@nobus - The instructions posted assume a Recovery partition exists, which is doesn't - at some point it was wiped from the disk. That's partially what I think the Recovery CDs are trying to put back.
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John HurstBusiness Consultant (Owner)Commented:
IBM / Lenovo OEM Recovery CD's do not require a Recovery partition to work. Only the on-board client-created recovery CD's require that. This is the reason I suggest you get a proper set of IBM recovery CD's. That will allow you to set up a blank hard drive. ... Thinkpads_User
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jessc7Author Commented:
I fired up the "Ultimate Boot CD for Windows". I see an X:\ drive with Recovery files, and there is a path for \Preboot\UTILS\, but there is no Convert.cmd file. Same with the C:\ drive actually.
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jessc7Author Commented:
When you say a proper set of IBM recovery CD's, I believe that's what I'm using. They are Thinkpad discs from IBM (2005 - 2006), for distribution only with a new IBM PC. They are official CDs, not one created from the laptop.
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John HurstBusiness Consultant (Owner)Commented:
Then these CD's do not require a recovery or hidden partition to work. They create such a hidden partition. So do the following: With your Boot CD, start up, run FDISK and delete ALL partitions off the hard drive. Then run FDISK /MBR. Now start with the first CD of the recovery set and it should build a complete system for you. I have done this several times, and a non-blank hard drive can confuse the recovery.

It is also possible (as it has happened to me) that you can have a bad recovery set and a new set is the only cure for that.  ... Thinkpads_User
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jessc7Author Commented:
OK, thank you thinkpads_user. I'll give what you suggested a try and report back.
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jessc7Author Commented:
I tried deleting all partitions, reseting MBR, started with the Rescue and Recovery CD, then went through the 7 discs. Same error. :(

Disc number 1 of the set isn't bootable. Maybe I read your post wrong, but I can't boot from the #1 CD.

So frustrating. I see tons of posts out there. This laptop is out of warranty, and I had assumed these CDs would work since these are the set our IT department has used for recoveries. I'm not sure why things are failing for me.
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John HurstBusiness Consultant (Owner)Commented:
I think the disks you have are either bad or are not the correct disks. A proper set with have labels with the following:

Product Recovery CD
for
Thinkpad T ......

For distribution wth an IBM PC only
Disk 1 of 5
March 2003
P/N 01R9086 (or similar)
XP - P
EN
FRU p?n 019062 (or similar)

For my T41 (retired) there are 5 IBM CD's and I have used them as I described above.
... Thinkpads_User
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jessc7Author Commented:
The set I have from work has the T41 CDs as well, and there are 5 of them as you describe (official labels, etc). For the T42, with official labels, there are 7. Plus the Rescue and Recovery CD.

The Rescue and Recovery CD (v3) is dated August 2006 with CD P/N 43E0845.

The T42 set is dated January 2005, with FRU P/N 24R7684.

When you use your set of CDs for the T41, do you boot from Disc 1? Or do you boot to the hidden partition, where it asks for Disc 1?
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nobusCommented:
did you try making a copy of it ?  and use that ?
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jessc7Author Commented:
No, I made ISO's, but still using the originals. Do you think its worth trying to burn and use the copies?
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nobusCommented:
only the one that gives problems i would try - for such cases, i always keep some R/W cd and DVD at hand
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jessc7Author Commented:
Do you think the problem CD is the initial Rescue and Recovery CD? The one that creates the rescue partition on X?
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nobusCommented:
i can only comment on what you posted, so i think it is the cd that gives the error; unless it points to your disk
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jessc7Author Commented:
I only get the error after using all 8 CDs, and having an automated reboot. But the error is referencing the rescue partition. I'll take a closer look,
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jessc7Author Commented:
I ended up working around this issue. I was able to get access to a near identical T42 that still had the recovery partition. I removed all paritions on my drive, booted up a Ubuntu Live CD, used dd to copy the borrowed drive's contents to my drive, and then was able to use the new partition to perform the recovery.

Thanks to everyone for your help!
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jessc7Author Commented:
I ended up finding a different workaround, but thank you for all the help that probably would have worked in normal conditions.
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nobusCommented:
tx for the feedback - that's a fine solution (and it WAS pointing to the recovery partititon)
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