"Automatically Update email addresses ....... recipient policy" works only in one direction

Posted on 2010-01-01
Last Modified: 2012-05-08
In Exchange 2003 environment , the option:

Automatically Update email addresses based on recipient policy

seems to work only in one direction.In other words , if a new recepient policy is added then all SMTP addresses will change after sometime but if the same entry is deleted then the SMTP addresses stay unchnaged!

By the way , what is the default update interval for changes to take effect and appear on AD user properties?
Question by:Barwa
    LVL 76

    Accepted Solution

    If a new recipient policy is added, it is usually applied immediately, then the Recipient Update Service will update the email addresses accordingly a short while afterwards (as long as it is working properly).
    If you delete an email address, a new one will not be generated unless you right-click on the recipient policy and click Apply Now.  This then forces the Recipient Update Service to re-generate the email addresses.
    You can change the Interval of the Recipient Update Service by following this article (the default is to always run):
    LVL 58

    Assisted Solution


    The behaviour you describe is by design. If you remove an address entry from a Recipient Policy, it will not remove the address from users who already have that address. This is primarily to ensure users are not accidentally disassociated from an email address they use, causing inbound email to potentially go undelivered.

    Alan is correct with regard to removing an email address from a user account -- re-running the Recipient Policy will cause that address to re-appear for that user. However, if the address template is removed from the recipient policy itself, you need to use ldifde and a combination of other commands to remove that address from users who already have it. The article at can be adapted quite easily to accomplish this.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Why do Marketing keep bothering you?

    Is your marketing department constantly asking for new email signature updates? Are they requesting a different design for every department? Do they need yet another banner added? Don’t let it get you down! There is an easy way to manage all of these requests...

    Find out how to use dynamic social media in email signatures with this top 10 DOs & DON’Ts.
    Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
    In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
    This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    22 Experts available now in Live!

    Get 1:1 Help Now