iceman19330
asked on
Outlook 2007 Plain Text Emails Blank
I have an issue when someone sends me a plain text email I cannot see the text. I can select it and the words are not visible, however the outline matches the width of the line that the text would have created (I know that might be difficult to understand). If I copy the selected area and paste into Word, Notepad or another program it does not show up until I highlight the text.
Norton 360 is the protection software.
Norton 360 is the protection software.
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Another thing i would check that could cause these types of problems is the stationary selected as your default in outlook, and how it is interpreting the incoming mail. Try going into tools -> options -> mail format -> stationary and make the settings look as the image i have attached. Then RESTART outlook. (No matter what, these settings wont take place until outlook is completly restarted.) Let me know.. i hope this helps.. just my 2 cents!
themes.jpg
themes.jpg
If yes, have you tried to send a plain text email to yourself and see whether the email received is blank too.
If the answers for all two questions above are YES, the problem is caused by anti-virus software.