GeForce driver won't finish install on Dell Inspiron 530
Hi,
I am trying to install a new GeForce GT240 in my Inspiron 530 with Windows 7 (upgrade from Vista). I uninstalled the Intel GMA driver/software that came with it, powered down, installed the new card and powered up. Then I proceeded to install the software provided by EVGA. The installation ran, then asked for a reboot. On reboot, POST went by, Windows logo came up and then the screen went black.
I have tried several different steps to get this to work. Remove card, uninstall software, go to EVGA download latest driver, re-install - same results. Event log doesn't provide any insight into the driver load problem.
Next, I rebuilt the computer from with Vista Home Premium with SPs, without Dell drivers, and upgraded to Windows 7. The driver install did the same thing again.
I am trying to install a new GeForce GT240 in my Inspiron 530 with Windows 7 (upgrade from Vista). I uninstalled the Intel GMA driver/software that came with it, powered down, installed the new card and powered up. Then I proceeded to install the software provided by EVGA. The installation ran, then asked for a reboot. On reboot, POST went by, Windows logo came up and then the screen went black.
I have tried several different steps to get this to work. Remove card, uninstall software, go to EVGA download latest driver, re-install - same results. Event log doesn't provide any insight into the driver load problem.
Next, I rebuilt the computer from with Vista Home Premium with SPs, without Dell drivers, and upgraded to Windows 7. The driver install did the same thing again.
ASKER
Thanks Army,
I'll give that a try.
I'll give that a try.
Sounds like you need to make an adjustment to the BIOS to specify which video interface is the primary. It sounds like it is defaulting to the internal (Intel) graphics and that is why is goes blank like that.
Poke through the settings until you can specify that the AGP or PCI-E interface is the primary video interface.
Poke through the settings until you can specify that the AGP or PCI-E interface is the primary video interface.
However,I would suggest you back your stuff and do a clean install of Windows 7.
There are a lot of issues encountered with Vista upgrade that troubleshooting
them is a painstaking process which at the end in 99% cases end up in a clean install.
There are a lot of issues encountered with Vista upgrade that troubleshooting
them is a painstaking process which at the end in 99% cases end up in a clean install.
Here is how to do a full install with an upgrade license/media:
http://www.winsupersite.com/win7/clean_install_upgrade_media.asp
http://www.winsupersite.com/win7/clean_install_upgrade_media.asp
ASKER
Army,
The Driver Sweeper didn't help and I did run it in safe mode. I also downloaded the latest driver from EVGA - no luck.
The Driver Sweeper didn't help and I did run it in safe mode. I also downloaded the latest driver from EVGA - no luck.
ASKER
Arixsin, My AwardBIOS gives me the option to set "Init Display First" to PCIEx or PCI Slot. It was already set to PCIEx. I can't find any other options in the CMOS for display.
remember one thing : Your settings worked in Vista so an upgrade does not mess your BIOS.The issue is in the current installation...
ASKER
All,
I wish I had thought of installing the drivers on Vista to see if it would work there. I like the idea of installing Win 7 clean but from a troubleshooting standpoint should I try loading XP to see if the card will work?
I wish I had thought of installing the drivers on Vista to see if it would work there. I like the idea of installing Win 7 clean but from a troubleshooting standpoint should I try loading XP to see if the card will work?
No harm in trying....
You remove all video drivers found by sweeper. Then reboot. Try the original disk which came with the card.
ASKER
It appears that my card is defective. I just completed a Win XP build with drivers and service packs. Then I installed the EVGA driver and reboot the login screen comes up with odd bands and colors on the screen. The text is readable.
I am going to get the card replaced.
Thank you all for assistance.
I am going to get the card replaced.
Thank you all for assistance.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
If you figured it out on your own, why are you giving full points to ArmyGroo?
ASKER
When I went to close out it, it implied that I had to award points to an Expert vs. my own response. I arbitrarily chose AmryGroo because he was the first responder.
I'm not sure how I am supposed to award this and have my solution flagged.
I'm not sure how I am supposed to award this and have my solution flagged.
Driver Sweeper.
http://www.guru3d.com/category/driversweeper/
It will clean out what needs to be gone in order to get a good video card install. I think I had to run it from safe mode to get it cleaned correctly.