iPhone slow to sync with exchange

Posted on 2010-01-03
Last Modified: 2012-05-08
I have a client with an iPhone that connects to his exchange account via activesync.

he seems to be getting mails ok,  but there is sometimes a huge lag in updating calendar entries and sometimes they need to be removed and readded to make them appear on the iPhone.

Anyone else experienced this problem before? I am not sure how often the iPhone (on UK Vodafone) checks with the server or of it could be a problem with the server (2003/Exch 2007) not pushing the data to the phone.

Any help would be appreciated.

Thanks. J
Question by:jerryhatt
    LVL 76

    Accepted Solution

    Please check to see using owa if the calendar entries that are slow to appear show up. If they are visible in owa, then there is a sync problem with phone.

    If the appointments don't appear in owa, then the problem lies in the store.

    If the problem is with phone, please delete and re-create the sync settings on the iPhone.

    If the problem is with the store, then you will need to run eseutil /p, followed by eseutil /d, followed by isinteg -s servername -fix -test alltests (run this until you see 0 errors and 0 fixes in the last line)  

    Author Comment

    Thanks, the problem is purely on the iPhone. I will delete and recreate sync settings.

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