Default "reply to " in Exchange  2003 always resets to User network logon

Posted on 2010-01-03
Medium Priority
Last Modified: 2012-05-08
Running Exchange 2003 in connection with  SBS2003 and Active Directory.

I am unable as Domain Administrator to set the default primary email to a STMP address other than the User Netword Logon.
i.e.    John Doe network login is Jdoe. If i setup up JohnDoe@domain.com as the primary it resets back to Jdoe@domain.com.

If we sent out SMTP mail we are broadcasting userid's which doesn't seem wise.

I am unable to locate anything on the net to tell me why it won't let the sysadm make the changes.

Any ideas and can I actually do this?
Question by:mcarrcpa
  • 2
LVL 76

Assisted Solution

by:Alan Hardisty
Alan Hardisty earned 1332 total points
ID: 26168013
If you change the default SMTP reply address and don't want it to automatically change back again, untick the check box that says "Automatically Update e-mail addresses based on Recipient Policy" and this will stop the changes you make from being undone all the time.
LVL 14

Accepted Solution

Burns2007 earned 668 total points
ID: 26168019
you need to change the Recipient Policy in Exchange so that the default SMTP address is not user@domain.com

http://support.microsoft.com/kb/822447  <-- explains how to do it.

So by the look of it you would want %g%s@domain.com
LVL 76

Assisted Solution

by:Alan Hardisty
Alan Hardisty earned 1332 total points
ID: 26168025
The alternative is to change the default Recipient Policy to be %g%s@company.com and this will give you GivennameSurname@company.com as the default email address.
The variables that you can use are:
%s : Surname (last name)
%g : Given name (first name)
%i : Middle initial  
%d : Display name
%m : Exchange 2003 alias
For reference: http://www.computerperformance.co.uk/exchange2003/exchange2003_recipient_policy.htm

Author Closing Comment

ID: 31672228

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Eseutil Hard Recovery is part of exchange tool and ensures Exchange mailbox data recovery when mailbox gets corrupt due to some problem on Exchange server.
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses
Course of the Month17 days, 9 hours left to enroll

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question