• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 340
  • Last Modified:

Corrupt Mailbox - Exchange 2003


I have a problem with a users mailbox.
It all started this morning when I noticed his account had send over 1000 emails to a reciptient.

I decided to disable his account in AD and investigate the problem further.

My manager then said to me he wanted me to extract his mailbox into a pst so he could read it.
I decided to use exmerge but I used it under the administartors account so the extraction failed.

I decided to re enable his account and try to download his mailbox to my machine...the problem is, is that now I cannot even login to his mailbox thru outlook or OWA. I am worried that I may have corrupted his mailbox ..

can anyone please help me? I am using exchange 2003
1 Solution
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Does the mailbox show as connected or disconnected in ESM ??
Do you have the password and if your able to create a profile then maybe something else ??
What error do you get ??
Dan560Author Commented:
When I disabled the account the associated external account permission was missing on the object self
1. run clean up agent from mailboxes folder in ESM
2. check the mailbox if it is disconnected state or connected
3. If disconnected connect it to respective user (wait for ad replication) then try from outlook or owa
4. If connected already then try to move this mailbox to other mailboxstore see if it is moving set corrupted item level so that it could move only items which are not corrupted and also would not faile because of corrupted item.
5. once mailbox is on new store you are sure that mailbox is not corrupt and can connect using outlook after sometime(ad replication)
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

alright no issues as he has find out the answer.
I dont think so that associated external account permission is related in your case. Becasue associated external account permission comes into picture when you are runnin a cross forest or a resource forest kind of topology..

Are you running a similar topology... If not then what tushar had suggested should have helped you resolve your issue.
Dan560Author Commented:
The kb article helped me fix the problem

Featured Post

Fill in the form and get your FREE NFR key NOW!

Veeam is happy to provide a FREE NFR server license to certified engineers, trainers, and bloggers.  It allows for the non‑production use of Veeam Agent for Microsoft Windows. This license is valid for five workstations and two servers.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now