How do I install HP Photosmart Plus All-in-One Printer - B209a on Windows 2000 Professional?

Posted on 2010-01-04
Last Modified: 2013-12-15
I am using Windows 2000 Professional. My daughter gave me the HP Photosmart Plus All-in-One Printer for Christmas and I cannot get it installed. My OS is immediately rejected during automatic install. Is it possible to install this printer manually and how would I go about doing that? I would like all of the features to work, but I am mostly only concerned with being able to print.

My PC meets all system requirements with the exception of the OS. I do not want to upgrade, and I am frustrated by the fact that Windows 2000 is not supported (I realize it is an old OS, but I still want to keep it. I really cannot afford an upgrade right now.)

Any help or recommendations would be appreciated. Thanks!
Question by:repowell
    LVL 6

    Expert Comment

    Some of the newer HP printers will not support 2000.  You can go to HP's web site and download and install the print only driver.

    Author Comment

    I searched the HP website earlier and could not locate any print-only drivers. What would I need to search for?
    LVL 27

    Assisted Solution

    by:Jason Watkins

    I would try installing the Basic XP drivers, and see if that works.  Else, I would go to Windows XP or Windows 7.
    LVL 69

    Accepted Solution

    it's not supported dear,
    Compatible operating systems
     Windows Vista (R) (32 and 64-bit); Windows XP (SP1 or higher [32-bit]); Mac OS X v10.4, v10.5

    It could also be related to MSI...MS  installer version, windows 2000 is now totally obsolete and no new updates for the windows installer is available.
    You may need a newer version to install software
    The Windows Installer (previously known as Microsoft Installer[1]) is an engine for the installation, maintenance, and removal of software on modern Microsoft Windows systems.
    You'll see this more often if you keep windows 2000 sign of the times sorry to say.
    LVL 87

    Assisted Solution

    Go to the HP website and start an online chat with them. They may be able to tell you which alternative printer driver you can use with that printer. You can probably use one of the standard HP Deskjet printer drivers that is included in Windows, but I don't know which one, and HP should know...

    Author Closing Comment

    Thanks for the assistance!

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