Uinstalled an Outlook Plugin but Outlook keeps looking for it!

Posted on 2010-01-04
Last Modified: 2013-12-14
See the screenshot. I get this message twice every time I open Outlook. and sometimes at other random intervals.

I tried contacting MAPILabs but they are unresponsive (this is part of the reason why I uninstalled this blasted add-in)

- Yes, I did uninstall the add-in from Add/Remove Programs
- Checking the COM add-ins verifies that the plugin is no longer there
- I went in the registry and removed all references to MAPILabs, still didn't fix it
- I ran a registry cleaner, it still did not fix it.

Question by:freshjuice
    LVL 11

    Expert Comment

    by:Jon Winterburn
    Try running Outlook from the run menu as such: Outlook -a

    This resets Outlook to the default settings.
    LVL 32

    Accepted Solution

    Outlook /cleanprofile would be a good option. How did you remove the Add-In - Good Read

    Author Comment

    Following the steps from gupnit's last link worked. The extend.dat file was the culprit.

    Thanks for the help. That did, indeed, fix the problem.

    I had to first open "My Computer" and then from that window:

    Tools>Properties>View>Hidden Files and Folders and then tick the "Show hidden files and folders" option.

    Then I could...

    C:>Documents and Settings>User Name>Local Settings>Application Data>Microsoft>Outlook and then delete extend.dat.
    LVL 32

    Expert Comment

    Glad to help :)

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