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Profiles not working for repeat users

I am having an issue with users not receiving or writing to roaming profiles. The issue only seems to be happening to re-created users. By that I mean users that were once on our network and functioning as expected, then left our emplyment at the end of the contract and then when they returned their user accounts were recreated and now they do not get a profile as expected and since they get logged on with temporary credentials - everything like printers etc need to be recreated at each new login. We have a Citrix environment and nothing is written to the roaming profile directory or the Documents and Settings directory of the Citrix servers. Our permanent employees are not having any issues. When the user is deleted after leaving employment - all folders are also deleted (profiles, Doc and Settings, email address) so they should be starting fresh when recreated. Am I missing something here?

Network - all Windows 2003 server, Citrix Presentation server 4.0
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kingsville
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kingsville
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amichaellCommented:
Even if you are using the Terminal Server profile path profiles will still load under C:\Documents and Settings.  Ideally you should delete these cached profiles at logoff via GPO and use the UPH Clean utility to ensure this happens.  Doublecheck you have no old profile folders laying around under each Citrix server's C:\Documents and Settings folder as well as the file share that holds your terminal server profiles.
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NetcraftCommented:
Is there a difference between an account for returning contractors and one for a new permanent employee? Do new permanent employees have the same problem?

Do recreated users get errors when logging on or off, such as being unable to load their profiles?

Try ProcMon to troubleshoot access denied errors when logging on with a recreated user:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
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kingsvilleAuthor Commented:
No difference between the 2. Permanent employees that have been on the system are not having any issues. They are receiving a message that access is denied and they are getting temporary profile and nothing will be saved
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NetcraftCommented:
Do you mean that Permanent employees get an access denied message? Maybe I misunderstood you last comment.

Did you try ProcMon to troubleshoot the Access Denied errors? Should be fairly straightforward, since you only need to look for access to the profile folder, and "C:\Documents and Settings" where the profile is copied.
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kingsvilleAuthor Commented:
Sorry - I meant no difference in setup between the 2. It appears that there was an old profile remaining under the terminal services profile directory from the previous hire and that is where the problem was. I renamed the folder (would not allow me to delete it)  and then logged in as the user and there were no errors on connection and a folder was also created under the Documents and Settings folder as well
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kingsvilleAuthor Commented:
The issue was an old folder in the terminal services profile area. Once renamed, the user could login without errors and network settings were maintained
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