we are preforming a upgrade on a besserver, we are going trom 4.1 to 5.0 in a Exchange environment. In plan on using knife-edge cutover. Currently are blackberry database is on a remote SQL database.
The question I have is if I do a knife-edge cutover a new service book will be applied to the blackberries, when will my users experience? will they have to reactive there blackberry? will the blackberry go through a mini activation?