Erratic mouse behavior

Posted on 2010-01-04
Medium Priority
Last Modified: 2013-12-09
I have a customer with an unusual problem. All of a sudden, about two weeks ago; her mouse began to behave erratically while on certain web pages. It would flicker in and out of sight and when you dragged the mouse around the page it appears and disappears at a rapid rate. (Blinking Continuously) I updated Flash player and shockwave with no success. I upgraded IE 7 to IE8 and did all the updates. To no avail. If she closes or minimizes Internet explorer the mouse behaves normally. It also doesn't always happen, but frequently enough to annoy her. Any ideas?
Question by:mikeg1265
  • 2
LVL 13

Accepted Solution

Springy555 earned 1000 total points
ID: 26172192
Try updating the video card drivers.  Appears to be a rendering problem that the drivers would probably be responsible for.

Author Comment

ID: 26172228
I had a hunch that was it. You're probably right. I'll try it.

Assisted Solution

techbanking earned 1000 total points
ID: 26172700
Is it a wireless mouse?  Check the refresh rate and make sure there is no interference.  If it is a wired mouse, definitely update the drivers.

Author Closing Comment

ID: 31672448
That was it, nVidia was the issue. Thanks folks......

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