Can you tether a Storm 2 to Windows 7?

Posted on 2010-01-04
Medium Priority
Last Modified: 2012-05-08
Our company has used BlackBerries and the tethering (USB and bluetooth) capabilities of them to give our mobile users internet access on the road.  One of our users was upgraded to a BlackBerry Storm 2 about a month ago.  We were able to setup USB and bluetooth tethering with Windows XP just fine.  A couple weeks ago this user got a new laptop with Windows 7 Pro x64.  So far we have not been able to make the tethering work.  The phone is visible to the Desktop Manager via the USB cable and can be paired via bluetooth but connecting to the internet via either method results in a failed dial attempt.  From what I've read online there may be an issue with Windows 7 and BlackBerry OS 5.  Has anyone found a workaround yet?
Question by:ghfllc
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Accepted Solution

senad earned 2000 total points
ID: 26172359
Blackberry doesn't have a driver for Windows 7 x64 ....

Author Comment

ID: 26172574
I ran across that before and tried it but did not get it to work.  I just now posted a reply to that thread in case someone there can help.
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Expert Comment

ID: 26172673
It isn't supported yet.  I have not been able to find a succesful workaround.

Author Closing Comment

ID: 31672454
I believe it is the combination of Windows 7 64-bit and OS 5 that causes the problem.  We ended up going with the third-party solution called Tether.  It seems to work well.

Expert Comment

ID: 33328878
Try Tether.com

Tether is an application that allows you to access the Internet on your computer anywhere there is cellular coverage, through your BlackBerry® smartphone. No more searching and paying for costly WiFi hotspots!

Tether uses your phone's data plan and we do not charge tethering fees

Using your Bluetooth.

Expert Comment

ID: 33329058
Many (including me) were stumped by the appearance of two bluetooth devices missing drivers in Windows 7 64-bit build 7100 following the installation of Blackberry Desktop Manager Software version 4.6 or higher.

These exclamation ! marked bluetooth peripheral devices are merely two more ports that Windows 7 can't find the drivers for (there should be FOUR total after you follow my suggestions).

Lucky for YOU, these port drivers are already present on your system (assuming you installed RIM Blackberry Desktop Manager software 4.6 or higher).

The 'trick' is to manually load the extra two PORTS by choosing from a list of drivers.

Find the 2 problem drivers-missing entries in your Bluetooth devices list, right click on the first one, choose UPDATE DRIVER SOFTWARE. Then choose Browse My Computer, then Let Me Pick From a List of Device Drivers. Scroll down till you see PORTS, then choose Rim Virtual Serial Port v2 and click Apply.

You'll get a warning message from windows 7, ignore this choose OK or apply and load the driver. It will report the device is set up correctly.

REPEAT this process 1 more time for the 2nd problem child bluetooth device that is missing the driver.

Then pair up your Blackberry with your laptop. Don't forget to REMOVE your laptop or PC from the blackberry list of paired bluetooth devices and then pair it all over again now that you've fixed the drivers on the pc/laptop side of things in Windows 7 by adding those two ports that were missing (assuming you're upgrading to Windows 7 and having problems where you can't sync with Outlook and your Blackberry using BLUETOOTH.

Once you've paired your Blackberry successfully, you'll need to configure Bluetooth in your connections options in Blackberry Desktop Manager 4.6 or higher.

You can then forget about plugging in the USB micro-cable and happily SYNC it with your bluetooth


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