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Exchange 2007 SP2

We have an Exchange 2007 server running version 8.01.0240.006, which I have verified to be SP1.  We need to update to SP2 to allow back ups.  A few questions.

Can we apply the Service pack while the mail server is up and running?  What do I need to be aware of?

Once SP2 is installed, do I simply back up the entire volume using Server back up?  Can this back up be ran while Exchange is running?  What do I need to be aware of when running this back up?

Thanks you in advance for your help experts.  
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JiffyZ
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JiffyZ
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JiffyZAuthor Commented:
Basically, I am asking if any special preparation needs to be done prior to running the back up.  From what I have read on technet, it is basically a whole server, or whole volume VSS back up and can be run while the mail server is online.  Please correct me if I am wrong and add any pearls of wisdom you might have.  I have yet to use the built in Server 2008 back up for a similar operation.

Thanks!
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gupnitCommented:
Hi,
These backups would be Volume Level and can be done online, that is the whole point :-) ! As such no great preparation is required, if oyu have had experience of backups earlier. Only thing is you will need to plan considering your HA, Retention Policies, Recovery Guidelines, RTP, RPO.
Good Read http://www.msexchange.org/articles_tutorials/exchange-server-2007/high-availability-recovery/uncovering-new-exchange-2007-sp2-volume-snapshot-vss-plug-in-part1.html
Let me know
Thanks
Nitin
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JiffyZAuthor Commented:
Did it this weekend, would add that for SBS installs there is a seperate tool kit that is required to automate many of the installation tasks and is needed to make the install go smoothly.
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