Cehlers1159
asked on
Cannot install Office 2003 on Windows 7 Home
Hey guys/gals,
The boss just got a new Laptop for Christmas with Windows 7 Home Edition. He wants Office SBE 2003 (our standard version) loaded. From the original Office SBE 2003 CD, I get just about half way through the install and I get the following Pop-up error:
Error 1303. Setup cannot access the folder C:\Program Files(x86)\Common Files\Microsoft Shared\Source Engine. Verifiy that the folder exists and that you have sufficient rights to update it.
I have tried the following with the same results:
Verified the path and folder
Verified permission/ownersship of the parent and subfolders
Run the compatibility tool on the Setup.exe and the Windows Installer on the Office CD
The file that the error occurs on is OSE.exe
As always, should any of your IM forces be caught or ...
oh, sorry wrong disclaimer...
As always any and all help from ya'll is appreciated.
Thanks,
Chip
The boss just got a new Laptop for Christmas with Windows 7 Home Edition. He wants Office SBE 2003 (our standard version) loaded. From the original Office SBE 2003 CD, I get just about half way through the install and I get the following Pop-up error:
Error 1303. Setup cannot access the folder C:\Program Files(x86)\Common Files\Microsoft Shared\Source Engine. Verifiy that the folder exists and that you have sufficient rights to update it.
I have tried the following with the same results:
Verified the path and folder
Verified permission/ownersship of the parent and subfolders
Run the compatibility tool on the Setup.exe and the Windows Installer on the Office CD
The file that the error occurs on is OSE.exe
As always, should any of your IM forces be caught or ...
oh, sorry wrong disclaimer...
As always any and all help from ya'll is appreciated.
Thanks,
Chip
also, try copying the contents of the cd to a directory on the pc and execute the installation with run as admin from there to see if that changes the behaviour. it should install that way properly
ASKER
Thanks for the tips Mutahir, Suggestion 1 and 2 had the same reult. still failing at the same point.
This is x64 bit Windows 7 ....
First :
Delete the contents of C:\Users\*BIGBOSS*\AppData
Then copy the CD contents to a map (create one) in My Documents.
In that map,right click on the installer - select properties - and in compatibility select XP SP3.
Close and then run the installer...
Make sure you select 'run as administrator' ...
First :
Delete the contents of C:\Users\*BIGBOSS*\AppData
Then copy the CD contents to a map (create one) in My Documents.
In that map,right click on the installer - select properties - and in compatibility select XP SP3.
Close and then run the installer...
Make sure you select 'run as administrator' ...
ASKER
Thanks Senad...unfortunately still not working and the same error.
read here :
http://support.microsoft.com/kb/306986
http://support.microsoft.com/kb/306986
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
office 2003 is compatible with windows 7