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Sent mail from Outlook 2007 ... but it's not showing up in Sent Folder!

This is weird.

Using Outlook 2007 and POP3 account, I just sent two emails to a specific email address. Both appeared to be sent, but neither item appeared in the  sent items folder.

When I sent just a "test" message to that email address, though, then the item appeared in the Sent folder.
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freshjuice
Asked:
freshjuice
1 Solution
 
Brian BIndependant Technology ProfessionalCommented:
Do you have any rules in place that might be interfering with that address? Confirm that message was actually received. If you can't, at least check your outbox to make sure they still aren't there.

For that matter, make sure yo don't have any filters on your sent items that is simply blocking you from seeing everything. Try a search of your sent items if you aren't sure.
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farazhkhanCommented:
Hi,

Did you check if "Save copies of messages in Sent Items folder" checked under Tools, Options, Preferences, E-mail Options.

Otherwise there may be one of the rule causing this, check Outlook 2007 rules as well.

Regards,
Faraz H. Khan
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Andrej PirmanCommented:
Also, this behaviour is known to occure if you have more than 1 account configured - sent items by default fall into "Sent Items" folder of your first configured mail account tree, regardless of which account you use for sending mail out.
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peakpeakCommented:
POP (receiving) has nothing to do with this, it's SMTP (sending).
First try this: Close Outlook, click Start->Run, type Outlook /cleanprofile
If that doesn't do the trick then recreate the Outlook profile. Profile corruption is the source of many strange behaviours in Outlook.
You may first want to save away the address cache (the .nk2 file) which contains the addresses the user has prevoiusly sent successfully. You find the .nk2 file here (XP):
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook
(Vista: C:\Users\{username}\AppData\Roaming\Microsoft\Outlook)
If you do not know how to recreate a profile: http://www.howto-outlook.com/faq/newprofile.htm
After recreating the profile you can restore the .nk2 file to the same location assuming you used the same name for the new Outlook profile.
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freshjuiceAuthor Commented:
It was an issue with rules. Thanks.
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