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Need info on NDR Report

When I track a particular message in Exchange System Manager on Exchange 2003 I see that an NDR was generated "SMTP: Non-Delivered (NDR) Generated".

Today I have turned up NDR logging on the server to maximum so these will show in Event Viewer, but this particular message was received on 12/29 - is there a way to look in the IIS or SMTP logs to see what the error code was on the NDR?

I tried looking in W3SVC1 for that particular day but this does not appear to be the correct log.


Thanks,
Bobby
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ob1_
Asked:
ob1_
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1 Solution
 
Tray896Commented:
You should check out the SMTP logs which by default are written to C:\Windows\System32\Logfiles\SMTPSVC1 .  If they are not enabled, then you'll need to enable them by going to the properties of the SMTP server and click the check box next to enable logging.
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Tray896Commented:
Here are some additional details about enabling these logs if you need to: http://support.microsoft.com/default.aspx/kb/303738
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ob1_Author Commented:
logging was not enabled so I turned that on (currently there is no SMTPSVC1 folder).
is there anywhere else i could look? I figured status tracking in Exchange System Manager was polling some log file just to tell me that an NDR was generated and that there might be more info there...
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Tray896Commented:
Sorry, I'm more an IIS guy so I wouldn't know where to look on the Exchange side.  Hopefully those SMTP logs will point you in the right direction.  Good luck!
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ob1_Author Commented:
I found the log files for Message Tracker - the path is set in the same tab where you turn message tracking on in ESM. they open up nicely in Excel.
 
Thanks,
Bobby
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raiterCommented:
I think you're out of luck on determining the cause of that particular NDR.  However, you can configure a couple of items to help in the future.  The first is under the Default SMTP Virtual Server: click the Messages tab and enter an email address for the NDRs to be sent to.  The second is under the server properties in ESM.  To set NDR logging within the Diagnostics Logging tab, select MSExchangeTransport under Services and then NDR under Categories. .  I would only set the second option if you are experiencing a repeated NDR event.
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raiterCommented:
Or go with your option!
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