printing 11 X 17 brochure in quark

Posted on 2010-01-04
Last Modified: 2013-12-02

I have a strange issue in which I have a bunch of documents created in quark.  Some of them will print properly on 11 X 17 paper and some will print incorrectly on 81/2 x 11.  They are all supposed to be 11 x 17.  I have looked at all printing settings and even on one file that works correctly and another that doesn't the printer settings seem to be identical.

I recently moved these files to a new Mac with version 10.6.  I am using Quark 6.5.  I also have Quark 7 but I haven't been able to get any documents to print properly from that version.

The printer is a Savin CLP240D.  

One thing that I noticed is that when the file prints correctly on the little screen on the printer it will display the file name and when it prints incorrectly it will not.  Also when it prints incorrectly it will also say "resetting job" on the printer screen before saying "printing".

It is a frustrating problem because it isn't consistient and I can't see which setting or propery of the document is causing it.

Basically when it prints incorrectly it tries to print on 8 1/2 x 11 paper and prints 4 blank pages except that on one of them there will be one line of giberish like you sometimes see when there is a driver problem.

Thanks for any ideas.

Question by:skykuhl
    LVL 18

    Expert Comment

    Have you tried creating a pdf and printing from that?

    Author Comment

    yes.  for the problematic documents when I export to pdf the exported file is also 8 .5 x 11.
    LVL 18

    Expert Comment

    Have you installed the updated drivers for your printer from here

    see link for snow leopard driver

    Author Comment

    yes I already did this.  Plus it seems that if it were a driver issue it would not be so inconsistient.  Like why would one file print fine and one not?

    It is strange.
    LVL 6

    Accepted Solution

    How are you printing, binary, clean-8-bit or ASCII? Try the two latter options.

    Also, as QuarkXPress 7 is Universal Binary it uses a different technology to print. Quark has a CUPS patch on the website, it might work under Snow Leopard (I have not tested that, as QuarkXPress 6 and 7 are not supported under Snow Leopard).

    Third thing to try: Print to the printer by its IP address.

    if all not helps, try the QuarkXPress Trial version and if that has issues too ask Quark's TechSupport for help (QuarkXPress 8 - also the Trial - is supported under Snow Leopard).


    Author Comment

    thank you very much. I am going to try the trial version of the newest quark and see what happens.

    I will post back how it goes.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    Suggested Solutions

    Syslogd is a utility that traps and logs messages sent by running processes. It is configured with the syslog.conf file, which consists of lines containing a pair of fields: "the selector field which specifies the types of messages and priorities to…
    In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
    Learn how to automatically add page numbers in your next InDesign project. This can be very helpful in multi-page books and magazines that you are designing. Make sure your Pages window visible.:  In the document you wish to add page numbers to. Act…
    Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

    733 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    21 Experts available now in Live!

    Get 1:1 Help Now