I have a strange issue in which I have a bunch of documents created in quark. Some of them will print properly on 11 X 17 paper and some will print incorrectly on 81/2 x 11. They are all supposed to be 11 x 17. I have looked at all printing settings and even on one file that works correctly and another that doesn't the printer settings seem to be identical.
I recently moved these files to a new Mac with version 10.6. I am using Quark 6.5. I also have Quark 7 but I haven't been able to get any documents to print properly from that version.
The printer is a Savin CLP240D.
One thing that I noticed is that when the file prints correctly on the little screen on the printer it will display the file name and when it prints incorrectly it will not. Also when it prints incorrectly it will also say "resetting job" on the printer screen before saying "printing".
It is a frustrating problem because it isn't consistient and I can't see which setting or propery of the document is causing it.
Basically when it prints incorrectly it tries to print on 8 1/2 x 11 paper and prints 4 blank pages except that on one of them there will be one line of giberish like you sometimes see when there is a driver problem.
Thanks for any ideas.