Schuyler Kuhl
asked on
printing 11 X 17 brochure in quark
Greetings,
I have a strange issue in which I have a bunch of documents created in quark. Some of them will print properly on 11 X 17 paper and some will print incorrectly on 81/2 x 11. They are all supposed to be 11 x 17. I have looked at all printing settings and even on one file that works correctly and another that doesn't the printer settings seem to be identical.
I recently moved these files to a new Mac with version 10.6. I am using Quark 6.5. I also have Quark 7 but I haven't been able to get any documents to print properly from that version.
The printer is a Savin CLP240D.
One thing that I noticed is that when the file prints correctly on the little screen on the printer it will display the file name and when it prints incorrectly it will not. Also when it prints incorrectly it will also say "resetting job" on the printer screen before saying "printing".
It is a frustrating problem because it isn't consistient and I can't see which setting or propery of the document is causing it.
Basically when it prints incorrectly it tries to print on 8 1/2 x 11 paper and prints 4 blank pages except that on one of them there will be one line of giberish like you sometimes see when there is a driver problem.
Thanks for any ideas.
Sky
I have a strange issue in which I have a bunch of documents created in quark. Some of them will print properly on 11 X 17 paper and some will print incorrectly on 81/2 x 11. They are all supposed to be 11 x 17. I have looked at all printing settings and even on one file that works correctly and another that doesn't the printer settings seem to be identical.
I recently moved these files to a new Mac with version 10.6. I am using Quark 6.5. I also have Quark 7 but I haven't been able to get any documents to print properly from that version.
The printer is a Savin CLP240D.
One thing that I noticed is that when the file prints correctly on the little screen on the printer it will display the file name and when it prints incorrectly it will not. Also when it prints incorrectly it will also say "resetting job" on the printer screen before saying "printing".
It is a frustrating problem because it isn't consistient and I can't see which setting or propery of the document is causing it.
Basically when it prints incorrectly it tries to print on 8 1/2 x 11 paper and prints 4 blank pages except that on one of them there will be one line of giberish like you sometimes see when there is a driver problem.
Thanks for any ideas.
Sky
Philip_Spark
Have you tried creating a pdf and printing from that?
ASKER
yes. for the problematic documents when I export to pdf the exported file is also 8 .5 x 11.
Have you installed the updated drivers for your printer from here
http://www.savin.com/downloads/Default.aspx?hbn=drivers
see link for snow leopard driver
http://www.savin.com/downloads/Default.aspx?hbn=drivers
see link for snow leopard driver
ASKER
yes I already did this. Plus it seems that if it were a driver issue it would not be so inconsistient. Like why would one file print fine and one not?
It is strange.
It is strange.
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ASKER
thank you very much. I am going to try the trial version of the newest quark and see what happens.
I will post back how it goes.
I will post back how it goes.