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Bookmark not valid

I am setting up an Exchange 2003 (because I have to) and I am at the tail end of the setup.

I can access OWA just fine but when I try to connect Outlook 2007 either via HTTP/RPC or using Netbios I get the same error:
Bookmark not valid.

I ran testexchang... and I get this error:
Testing NSPI Interface on Exchange Mailbox Server
       An error occurred while testing the NSPI Interface.
       
      Test Steps
       
      Attempting to ping RPC Endpoint 6004 (NSPI Proxy Interface) on server exchange01.gold.local
       Pinged Endpoint successfully
       
      Additional Details
      Testing NSPI "Check Name" for user user@domain.net against server exchange01.gold.local
       An error occurred while attempting to resolve the name
       
      Additional Details
        An unexpected error was returned from NspiResolveNames. Code: 2147746821

My research indicates a problem with GAL but as best as I can tell permissions are set correctly.

I did have some issues earlier on related to a previously failed installation but I thought I had fixed this.

Please help.
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skione
Asked:
skione
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1 Solution
 
Alan HardistyCo-OwnerCommented:
Bookmark not valid is a problem with the Offline Address Book.  Basically Outlook cannot locate the OAB to identify the user and see if the user exists.
Is there an Offline Address Book in existence?  Is it up-to-date?  Have you tried rebuilding it?
Is the OAB set to use the default GAL?
In OWA - can you access the Global Address List?
Have you installed the Exchange Service Packs?  Latest is Service Pack 2:
http://www.microsoft.com/downloads/details.aspx?FamilyID=535BEF85-3096-45F8-AA43-60F1F58B3C40&displaylang=en 
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skioneAuthor Commented:
Thanks!

Yes, This is a brand new installation yes I tried to rebuild it.

Yes it is set to use default GAL

In OWA I can access GAL

I am installing SP2 now.
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skioneAuthor Commented:
Same error after all that.
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Alan HardistyCo-OwnerCommented:
Have you followed Mestha's guide on setting up HTTP over RPC?  http://www.amset.info/exchange/rpc-http.asp
Are you using a self-signed SSL certificate or a 3rd party trusted root one?
If self-certified, have you installed the cert on the client PC?
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skioneAuthor Commented:
I followed the guide a petri which I have followed before. I am using a GoDaddy cert which shows up as trusted when I browse to it via OWA.
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Alan HardistyCo-OwnerCommented:
Okay - can you please describe your Exchange Environment in more details for me.
Is it a single Exchange server?
Any Small Business Server involved?
What is your firewall?
Are you using ISA server?  If so, what version?
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skioneAuthor Commented:
So based on your post alanhardydisty I went back and reviewed each step and discovered that I did indeed mis a step. "Enable HTTP-RPC Backend server" in ExchAdm; I missed. Unfortunately it did not correct the bookmark issue. In fact that makes sense as that would not of prevented me from making Netbios connections.

I fear that during the previous installation attempts I screwed something up in the AD Schema. I did a thorough and manual cleanup prior to installing exchange.

I have 2 DCs connected via VPN bridges. For some reason it uses the further DC rather than the nearer one (probably because it is the catalog server). However connectivity between the 2 (exchange and remote DC) machines appears good. Besides I am getting authenticated, that is not the problem is has to be a setting or something.
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Alan HardistyCo-OwnerCommented:
Okay - if you missed the Enable HTTP-RPC Backend Server part, that suggests you have a Front-End Exchange Server and a Back-End Exchange Server, or do you just have the one Exchange Server?
Have you set the registry settings properly according to the link I posted?
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skioneAuthor Commented:
Yes it is a single server setup. I used the tool from petri.co that sets the registry entries for me (quite handy actually). Also I have successfully used this in the past.

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Alan HardistyCo-OwnerCommented:
Have you rebooted the server since making the relevant Registry Changes and setting up HTTP over RPC?
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skioneAuthor Commented:
Yes many times at this point.
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skioneAuthor Commented:
*hates you cant edit posts.

BTW This is not SBS, firewall is probably not an issue and no ISA at all.
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Alan HardistyCo-OwnerCommented:
Thanks.  Can you please download and run the Exchange 2003 Best Practises Analyzer tool and see if that throws up some configurational issues:
http://www.microsoft.com/downloads/details.aspx?FamilyID=DBAB201F-4BEE-4943-AC22-E2DDBD258DF3&displaylang=en 
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skioneAuthor Commented:
I did that and everything looks good. The only error was this the HeapDe reg setting but I do not think that would affect this. I changed and I am reboot but I do not think it will fix it.
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Alan HardistyCo-OwnerCommented:
I doubt it will change anything but you never know!
Having gone through the Petri document for HTTP over RPC setup, can you humour me and run through Mestha's article just in case there is something obvious being missed.  I personally used his article and got it up and running first time and have not used the Petri one, so cannot comment on it's effectiveness.
Have you looked in the Application Event Logs for any useful Errors that are related to HTTP over RPC?
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skioneAuthor Commented:
So I woke up this morning and tested it again and voila it worked!

The last thing I did was to change the Global Catalog to the local DC. I had done this last night but I guess replication had not finished.

So I am sure you helped me fix this so I will give you the points. I just can't say, exactly which thing it was that corrected the problem.

Thanks!
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