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How to enable chat history logging on Office Communicator 2007?

Posted on 2010-01-04
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Last Modified: 2013-11-29
We have just rolled out OCS 2007 R2, and would like to enable the clients to be able to display their chat history.

the OC client under tools - options - shows this option greyed out:
"save my instant message conversations in the Outlook Conversation history folder"

any idea how we can enable this option, or provide users with access to their chat history?

many thanks,

S.
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Question by:siber1
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Expert Comment

by:NarendraG
ID: 26178159
If you activate the Communicator-Outlook integration, you can activate a
logging feature, so that Communicator writes a chat-log into an Outlook
folder.
you can see your chat log in Outlook.

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NarendraG earned 2000 total points
ID: 26178183
Tools|Options and tick 'Save my instant message conversion in the Outlook...' from teh Personal tab.

This will save the text of the conversation in Outlook in a folder called  'Conversation History'
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Author Comment

by:siber1
ID: 26179999
Hi Narendra, when i try to select that option to "save my instant message conversation..." that option is greyed out.
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