How do I fix the code 43 error on a mouse.

Posted on 2010-01-04
Last Modified: 2012-05-08
I have a computer that gives me a Code 43 error on my mouse and I lose the mouse.  I have tried a different mouse.  I am using the Windows drivers.  The mouse runs for a while then stops.  Is there a way to remedy this issue?
Question by:aomega_jb
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    Expert Comment

    LVL 27

    Expert Comment

    Have you tried updating your device driver?  See if there's a yellow exclamation mark next to the mouse or keyboard, in the Device Manager.

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    "How Can I Fix My Mouse Error Code 43":

    Author Comment

    Since it is the Windows driver for the mouse, and the PC is updated, there is no newer driver.  This is also happening with different brands of mice.  So it doesn't seem like it's the hardware.

    Expert Comment

    Windows has stopped this device because it has reported problems. (Code 43) A Code 43 error occurs when the device relays a trouble message to Windows through the device driver. Consult the hardware manual supplied with this device, or contact the device manufacturers technical support center for information about clearing this problem.
    LVL 8

    Accepted Solution

    There is a chance that you have a "conflicting driver issue", or in other words two drivers that reference to the same address.
    To check if this is the issue try disconnecting all USB devices (external drives, disk-on-keys, USB wlan adapters ect.) Including your mouse and restart the computer. once Windows loads connect the mouse, if that's your problem it should work now.

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