USB device causing computer to not boot

Posted on 2010-01-04
Last Modified: 2012-05-08
I am trying to use a USB musical keyboard/synthesizer.  I installed the driver and connected the cable but when I tried to restart, the computer wouldn't boot.  It initially didn't occur to me that the keyboard or it's driver could be causing the problem so I narrowed it is definitely triggered by the device being plugged in.  However when I called the company's technical support line (Roland is the company), they told me they couldn't do anything for me and it has to be an issue with my computer.  So now I have no idea how to troubleshoot it.
Question by:smellhound
    LVL 8

    Accepted Solution

    Check your boot order in your BIOS, ensure that USB boot device is below your hard drive, or disable USB boot device all together and give that a try.
    LVL 2

    Assisted Solution

    Check the bios of you pc, disable boot from USB.

    If you don't know how to do, please write your mainboard model.

    LVL 89

    Assisted Solution

    by:John Hurst
    Check in your BIOS (start up from OFF and interrupt (usually with F1) to get BIOS). Look at the Start sequence or options and either move USB to the bottom, or take it out of the Boot Sequence. This is about the only option you have short of leaving the keyboard unplugged until/unless you need it. ... Thinkpads_User

    Author Closing Comment

    thanks for the help...apparently I hadn't tried other USB ports.  I connected it to a PCI hub that I recently installed and for some reason it works in that port.

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