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iPhone Does not show all email content inside inbox folder while using Exchange sync?!

Posted on 2010-01-04
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Last Modified: 2012-05-08
Hi All,
I have bunch of iphones setup to sync to an exchange in the office. All exchange plans are active on the phones, and work fine as far as emails (inbox), calendar and contacts over the air sync. My problem is that when users use multiple folders in their inbox. The emails inside these folders does not show up on the iphone. When I create an IMAP account it works great and all emails are visible on all folders? Am I missing anything? Why is it that the Exchange account does not show emails in various folders inside the inbox or outside? Do I need to enable something?

Thanks.
SP.
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Question by:SpiderPig
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Alan Hardisty earned 2000 total points
ID: 26176051
You need to manually select the individual folders you want to sync on the iPhone.
Please select Settings> Mail, Contacts, Calendar> Select your account> Mail Folders to Push.  Choose the folders you want to sync and these will sync next time you sync the iPhone.
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Expert Comment

by:mnabilhafez
ID: 26176065
please select Settings> Mail, Contacts, Calendar> Select your account> Mail Folders to Push.  Choose the folders you want to sync and these will sync next time you sync the iPhone.
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 26176109
@mnabilhafez - Apart from the lack of a Capital P at the beginning of your post and my first line, your post is exactly the same as mine to the letter!  Please post more carefully in future.
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Author Closing Comment

by:SpiderPig
ID: 31672672
Worked! Thanks.
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